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UPS Gains Efficiencies, Reduces Environmental Impact with HP Handheld
Category: Business Insights, Sustainability
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HP Handheld sp400 All-in-OneLast year UPS introduced the HP Handheld sp400 All-in-One device in some of its package sorting facilities in the U.S., making the job of scanning shipments and printing labels easier and more efficient. The new device integrates a barcode imager, a paperless inkjet printer and wireless communication and is small and light enough to wear on the hand. UPS employees use the HP Handheld All-in-One to scan shipping labels on packages as they arrive at a package center, and print Preload Assist Labels (PALs) directly on the box. PALs simplify the job of employees loading outgoing package cars – telling them not only which truck the package should be loaded on, but also the shelf position within the truck. The HP Handheld replaces a process that relied on trolleys loaded with thermal printers, PCs, monitors and keyboards.

Today, UPS is using the device to process more than 3 million packages per business day, saving time, effort and even trees. By replacing thermal printers and paper labels with the impressive capabilities of the HP Handheld sp400, UPS is able to reduce its annual paper consumption by more than 1,338 tons.

Details about the UPS IT improvements and business benefits from the imprinter can be found in the HP/UPS case study. The study also describes the collaboration between HP and UPS to develop the device, starting with a proof-of-concept feasibility assessment considering cost, performance, usability and safety.

More features, specs and other industry uses for the device can be found on HP’s site.

    Comments [7]

  1. From experience,the old SPA system can old be used at high
    volumes with experienced fast hands. which was a downfall
    to potential misloads and confusion. Thanks HP for
    simplifying an important part of UPS operations.

  2. How many total mobile printer/scanner units does UPS
    have? What haven’t Fedex and DHL adopted this
    device? What substantial advantage does UPS see that
    competitors do not. What alternative techniques do
    competitors use?

  3. UPS has deployed about 1250 imprinters in 95 locations as
    of year end 2009. This year, this goal is 1700 Imprinters
    in 130 sites. You’ll need to check with the other
    companies to understand their position.

    • Do you know why UPS uses this product and Fedex and DHL don’t?

  4. I know why UPS uses the product – to save time, effort and
    trees! I’m unsure of the solutions our competitors are
    using within their operations and if they use anything
    comparable. You’ll need to check with these companies.

  5. Hi I Would Like To See A UPS Computer Desktop App.
    Like I Have With Fedex , It Is Easy To Track My
    Shippments And keep Up To Date O all the Info.

  6. My UPS found at ups.com allows you to easily customize
    your shipping preferences, store addresses and we just
    rolled out new tracking features making it easier to track.

    UPS mobile app is good when you have to track away from
    your desk. For mobile apps for a variety of smart phones
    go to
    http://www.ups.com/bussol?loc=en_US&viewID=categoryView&contentID=ct1_sol_cat_wireless&WT.svl=PNRO_L1

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