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Introducing Longitudes: UPS’s Thought Leadership Blog
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We live in an era of great change and disruption. We also live in a world where many aspects of business are being disrupted by innovative cutting-edge technologies and innovative ways of thinking. Old business models are being challenged by advances in mobile and cloud computing, big data, crowdsourcing and 3D printing. While these changes carry risks, they also create extraordinary opportunities for the companies that can capitalize on these trends.

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Doing More, Not Less
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The following post first appeared on the BlueGreen Alliance website on September 10, 2014.   

“At UPS, sustainability success starts with employees, not just newer and better technology.” 

Sustainability is often about creating or doing less—less waste, lower emissions. But is that the right approach?

What if, instead, we were committed to doing more?

Many corporate sustainability reports look and feel the same, but the best ones tell a story—what a company did, how it is leading, and what it is doing to take ownership of environmental and social concerns. Read More »

Veterans Give a ‘Competitive Edge’ to UPS
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The following post was written by Steve B. Brooks and originally appeared on The American Legion website.

United Parcel Service, better known to the world as UPS, has 24,000 veterans on its payroll and has a goal of hiring thousands more. Hundreds of its stores are run by veterans.

But Myron Gray, vice president of U.S. Operations for the shipping giant, told delegates to the 96th Annual American Legion National Convention on Aug. 28 that his company’s hiring practices aren’t driven solely by a sense of obligation. Read More »

The Most Important Sustainability Question at UPS
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What is the most energy-efficient way to deliver a package from point A to point B? It’s a good question. And for the legion of engineers at UPS, it’s more than that—it’s a compelling challenge that has profound implications for the global environment.

Let me elaborate. Given a set of parameters like origin, destination, and package weight, I could give you an answer to the question. But as with most things, the technical reality complicates the simplicity of rote formula. Read More »

UPS Pioneers New Global Sustainability Reporting Framework
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- By Patrick Browne and Joe Monfort

The Global Reporting Initiative (GRI), the most widely used sustainability reporting framework in the world, issued its fourth generation of guidelines in May 2013.  These new guidelines (called “G4”) are the most significant update to the reporting framework since 2006.  They emphasize identifying the most material sustainability issues for your organization and articulating how your organization manages these issues. Read More »

Three Perspectives on GRI G4 from One of the First US “Comprehensive” Reporters
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- By Patrick Browne and Joe Monfort

Shortly after our 2012 sustainability report was published in July 2013, the UPS sustainability report team gathered to debrief and plan for the following year.  High fives were administered, too much sugar was consumed, and when it was all said and done, a questionable decision was made.  With the new Global Reporting Initiative (GRI) “G4” guidelines hot off the press, we resolved to make every attempt to migrate directly to the most rigorous option available under the new framework, “In Accordance-Comprehensive.”  The results of that 10 month effort will be published on July 30th, 2014. Read More »

As World Refugee Day Approaches, a UPSer Recalls Her Visit to Dadaab, the World’s Largest Refugee Camp
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From the air, Dadaab doesn’t appear — it slowly comes into focus. The huge empty expanse of red dust looks like a terracotta platter dotted with pepper. As you draw closer, the black specks grow and change color, and the bare platter fills, resembling a generous helping of githeri, the beans and maize dish that is a Kenyan staple.

Only as you begin your descent does it become clear that this arid expanse of white is actually a vast expanse of tents – row upon row, both man-made and manufactured. An area designed for 90,000 now houses five times that many.

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20 Million Volunteer Hours by 2020 Is Ambitious Commitment to Communities We Serve
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Our pledge to complete 20 million hours of global volunteerism and community service by the end of 2020 is the most ambitious commitment to the communities we serve in the 107-year history of our company.

We believe this commitment – announced on Monday by UPS’s chief operating officer David Abney at the Points of Light National Conference on Volunteerism and Service – will bring positive and meaningful change to communities around the world. According to the Bureau of Labor Statistics, our commitment represents more than $460 million in economic impact to nonprofits.

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“3 Reasons Why We Ship With UPS”
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The following was posted by Dan Stepchew, chief marketing officer for Medelita on the company’s blog

We use UPS as the preferred shipping method for all of our orders, especially our international orders, for a whole list of business-related reasons that I don’t need to get into. There are, however, 3 main benefits that we enjoy when working with UPS:

1. Our orders get where they need to go, end of story.

While we completely understand that not every single package is going to make it to our customers exactly on time and in the right place, an overwhelming majority of them do. This is astounding considering the company delivers an average of 1.6 million packages in a single day using 237 airplanes in 220 countries around the world. When a package doesn’t get where it needs to go, it’s typically a painless process to resolve the situation. Read More »

Jim Barber, President of UPS International, Talks Global Trade at the Discover Global Markets Conference
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Jim Barber, the president of UPS International, was the keynote speaker at the Discover Global Markets conference (sponsored by the U.S. Commercial Service of the Department of Commerce) on June 3 in Los Angeles. Barber’s remarks focused on ways to overcome obstacles that often stand in the way of small- to mid-sized businesses that want to grow their companies through exporting.

Barber cited a local company, Medelita, which makes professional-grade lab coats for the healthcare industry, as an example of companies that are often frustrated by the tariffs, customs regulations and documentation requirements when trying to export. Read More »