Welcome to upside

How Small Businesses Make a Big Difference
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Global ecommerce empowers businesses and their customers

Traveling the world for business and pleasure brings a tremendous amount of opportunities to learn and connect with people. When we founded cooper & ella women’s apparel, we wanted to make a positive impact through planned philanthropic giving. As part of our journey, we called on many domestic and international colleagues. Those relationships opened up many exciting places including Bangalore, India.

Bangalore has much in common with other thriving metropolitan areas around the world. Steeped in tradition and a rich heritage, the area has evolved to become a hub for global commerce, education and research. Its citizens work hard to provide for their families. A mixture of ancient temples and modern buildings blankets the landscape amidst a temperate climate that’s inviting to outdoor living and tourism. Read More »

The Changing Face of American Manufacturing
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Management innovation is just as important as new technology

Thomas Edison once said: “Opportunity is missed by most people because it is dressed in overalls and looks like work.” As someone with an up-close view of the evolution underway in manufacturing, I can vouch for the opportunities that await those willing to invest the work that will make them a reality.
Innovation is the American worker’s most prolific and valuable product.

Creating the concepts for new products and turning ideas into reality holds a romantic appeal for many and is highly prized among business leaders. But after outsourcing an incredible number of jobs two generations ago, our country — once a bastion for manufacturing design and production — has struggled to maintain an adequately skilled workforce that could continue to fill the innovation pipeline. Read More »

Responsible Electronics Recycling
Photo courtesy of HP

Electronic devices are integral to our daily lives: we use them to get our work done, we like how they help us connect with others through video, e-mailing and texting; we track our fitness activities and goals, and we rely on them to deliver our movies, music, news, photos, reports and, yes, even cat videos. Read More »

Sanitation: A Key to Urban Growth
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Cities across the world need innovative, sustainable systems to help address obstacles created by growing populations.

Reprinted from Longitudes

As the world’s urban population continues to multiply, a multitude of challenges loom on the horizon.

According to an Oxford Economics study of 750 cities worldwide, the population of these urban areas is expected to increase by 410 million by the year 2030.

And while incomes are set to increase across the board, cities will exhibit significant divergence in their growth patterns:

  • Developed cities will grow slowly but demonstrate technological innovation.
  • Cities that are “emerging” will have to work to achieve parity with their more advanced counterparts, but will take years to catch up in areas like per capita GDP.

Clearly, meeting the challenges of future cities will require innovative, sustainable solutions.

In no area is this more apparent than in basic services like sanitation, which can rapidly transport a country from the 19th century to the 21st — and improve health and quality of life for the population.

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Unique Cities Demand Unique Planning
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How cities, old and new, can plan for the long term.

Reprinted from Longitudes

Today’s generation of urban planners are often influenced by the work of the late MIT professor Kevin Lynch, who, in his seminal 1960 book, The Image of the City, described the way human perceptions of the city—the way people orient themselves and navigate within a physical space—should affect city design.

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The Consumer-led Revolution
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How social and mobile media are shaking up retail.

Reprinted from Longitudes

It’s interesting how phrases from the pioneering days of the retail industry have stayed with us. Well over a century ago, Marshall Field said: “Right or wrong, the customer is always right.” R.H. Macy added: “Be everywhere. Do everything. And never fail to astonish the customer.”

Neither could we have known how literally those statements apply today, how powerfully they have been enabled by a revolution in technology, or how fundamentally they are changing the face of retail around the world.

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Sustainability as a Platform for City Growth
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Cities are revamping their sustainability plans with fresh, innovative solutions.

Reprinted from Longitudes

Populations in the world’s largest 750 cities are expected to grow by 410 million between now and 2030.

According to Oxford Economics’ Global Cities report, which UPS co-sponsored and whose data I’ll draw upon here, we can attribute this growth in large part to the migration from the farm to the cities across developing economies.

This migration is spurred by young people drawn by economic opportunities and the excitement urban environments offer, the rising cost of long-distance commuting — and the sheer fact that for many across the globe, the pace of city living is becoming more attractive.

As I discussed in my last post, this rapid urbanization signals that strong economic growth for cities is likely to be on the way—but there will be a need for large-scale investments and creative development to allow cities to adapt to their evolving needs.

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Hope in the Heart of Africa
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Discovering inspiration and fulfillment amid the impoverished conditions of Swaziland.

Reprinted from Longitudes

In the driveway of my new adopted home, on a mountaintop in Swaziland, a beat-up Isuzu truck has replaced the BMW I once drove. The designer clothes that once filled my closets have been replaced by off-the-rack outfits from a department store. Instead of fancy shoes, I wear sandals and have given up the pedicures I used to get regularly.

Here, I’m no longer the owner of one of the largest marketing agencies in Canada. Instead of taking care of fortune 500 clients, my husband, Ian, and I care for babies born in outdoor latrines and left to die.

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“Students: Think Less Like Americans”
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In a smaller, more connected world, students must become global thinkers.

As college students all across the United States settle into the new school year — some of whom are there to receive their final year of instruction before graduation — I have what may seem a strange bit of advice:

Try to think less like an American.

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The Future Belongs to Cities—But They Will Face Challenges
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Making urban futures cleaner, greener, safer and healthier through sophisticated planning and logistics.

Reprinted from Longitudes

There’s a growing consensus that to understand the future of the world, you must focus on the future of cities. Over the next few months, I will use this blog to highlight how well-planned urban development — combined with focused environmental consideration – can work in unison to make our collective urban futures cleaner, greener, safer and healthier. I’ll also show how sophisticated planning and logistics can help accelerate these changes.

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