Speaking at Fortune Brainstorm Green 2012, UPS COO David Abney described the maturation of sustainability at UPS as a priority for customers, employees, the Board of Directors and other stakeholders in the organization.
“The terminology [of sustainability] has changed, but it’s changed for very sound business reasons,” Abney said, adding that customers have become a powerful catalyst for sustainability in recent years.
“What really has changed is the number of customers looking at us to manage their supply chains from an environmental perspective. Customers were demanding we pay attention (to sustainability),” he said in response to questions from Fortune reporter Geoff Colvin.







