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UPS My Choice Facebook App Creating More Choices for Consumers
UPS facebook app

At UPS we’re doing more than just delivering packages – we’re providing solutions to our customers. As more consumers shop online for the convenience, UPS My Choice® is the answer to flexible home delivery.

From the recent UPS Pulse of the Online Shopper retail study, we learned more online shoppers are using social media to shop for deals. Not surprisingly 84% of online shoppers use at least one social media site with Facebook being the most popular. There are more than a billion Facebook users out there so we’ve made it even easier to sign up for the service that gives consumers the ability to decide when and where their packages will arrive.

With the new UPS My Choice Facebook app,  consumers can sign up for the service and track a package directly from their Facebook page. Current members can also log into their UPS My Choice account using their Facebook log-in so they don’t have to remember multiple user names and passwords.

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What Online Shoppers Really Want
UPS delivery

For me, retail therapy comes in many forms. I love trying on shoes but I also love shopping online – and so do 85 million other people (it was 75 million just last year).

UPS worked with comScore on the second edition of a unique customer experience study that shows online shoppers want more choices and convenience from their favorite retailers. They also want to use their smartphones and tablets to be able to shop anywhere at any time.

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Small Business Profile: J. Hilburn’s Speedy, Global Supply Chain (Video)
J. Hillburn

During Fashion Week, the latest styles appeared online within seconds of coming down the runway. There’s no time to waste. People see it, and they want it, now.

This same immediacy applies to a retailer’s supply chain. You don’t want to wait until next year to rock the fall trends from the designers and luxury brands.

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Today is the Busiest Day in UPS History
Snow

Today Santa’s helpers dressed in Brown® are going to be really busy – actually they’re breaking records as UPS delivers more than 28 million packages around the world – that’s more than 300 packages a second!

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Keep Online Holiday Shipping Hassle Free
driving in snow

It’s Cyber Monday and more people are predicted to shop online than ever before.   Special offers and the ability to shop even after the malls are closed are just two of the reasons why I click and purchase.

But what about the shipping?

That’s where UPS lends its expertise to get those holiday gifts under the tree in time – and if the gifts you receive aren’t quite what you wanted, UPS provides many options to make returns easy and hassle-free, too.

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UPS Delivers Hassle-Free Holidays: Video
UPS Holiday Wreath

It’s not quite Halloween but it’s already time to start thinking about the holidays.

I may not have my list for Santa ready, but here at UPS we’ve been planning our holiday logistics all year. We’ll add 55,000 extra brown-suited Santa helpers to help deliver more packages this year than ever – more than half a billion!

And, Thursday, December 20 – which is just 51 days away – will be the busiest day in our history when we’ll deliver more than 28 million packages – that’s more than 300 packages every second of the day.

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You’re Invited: UPS My Choice One Year Anniversary Party on Twitter
woman using laptop

Turning one is a big deal!

For the past 365 days, UPS My Choice has been helping almost 2 million consumers get their shipments delivered when and where it’s convenient for them. UPS sends an email or text the day before the package arrives and if the delivery time doesn’t work, there are options to reschedule or reroute it.

Throughout the past year, UPS has sent more than 20 million of those delivery alerts and delivered 18 million UPS My Choice shipments! That’s pretty good for a service that’s just getting started.

To celebrate, @UPS is having two Twitter parties. Join us on Wednesday, October 3 to learn more about UPS My Choice and how it can help you have a hassle-free holiday. Our team of experts will offer tips on how to navigate the bustling shopping and shipping season.

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Get Back to School with Small Biz Daily Deals
Hygloss Products

It’s hard to believe summer’s almost over and it’s time for the kids to head back to school. Parents and teachers are busy searching for supplies for their students to have a successful school year.  It can be a stressful time, but UPS is here to help.

Starting today, on our @UPS Twitter feed and Facebook page, we’re offering Back-To-School Small Business Daily Deals. From the classroom to the dorm room, you can get just about everything you need with great discounts from some of our small business customers. Hygloss Products has supplies for teachers and creative craft ideas for the artist in every child. Until the end of September, Hygloss is offering 10 % off everything on its website using the promo code AUGUSTSALE.

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Infographic: The Customer Experience No Longer Ends at Checkout
laptop in cafe

I might be one of the last few people who doesn’t shop online. Forgive me, but I LOVE trying on fabulous shoes. Sometimes all you need is a little retail therapy and sorry – I can’t get that experience over the Internet. I’m definitely in the minority; about 75 million people out there buy something online once every three months.

Today, comScore and UPS released a new study analyzing consumers’ online shopping behaviors. The Online Shopping Customer Experience Study polled more than 3,100 online shoppers to gain insight from pre-purchase to post-delivery. Free shipping and even free returns is a hot topic in the retail industry and the survey confirmed it’s important to online shoppers, but the results also showed it’s not the only driver on the online super highway. In fact, 40% of consumers said they are willing to pay for shipping if it means they can receive their packages faster.

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Small Business Week Daily Deals
WhiteFlowerFarm

In honor of Small Business Week (May 20-26), we’re offering Small Biz Daily Deals. Each day from the @UPS Twitter account, we’ll highlight a UPS small business customer.

Online shoppers can take advantage of deals on the food you’ll need for the grill, outdoor gear and flowers delivered right to your front door. Many of the customers are also offering free shipping with special promo codes.

White Flower Farm has a special on Casa Blanca Lily bulbs: order 1 dozen and get the 2nd dozen half price.

White Flower Farm is a small business in Connecticut that has flowers and plants from all over the world.  They count on UPS to transport their delicate deliveries. 

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