| Category: | UPS News |
| Tags: | mishandling packages, packages, service standards, throwing packages, UPS drivers |
Recently there have been videos circulating on the Web showing drivers from various delivery companies, including UPS, mishandling packages. Some of these videos have even been used as comedic fodder for late night talk shows. But at UPS, this kind of conduct is no laughing matter. Throwing a package is inexcusable and UPS does not tolerate it under any circumstances.




One of the things I admire about UPS is its willingness – despite a very strong, structured culture – to embrace change when necessary. UPS will turn 103 years old this year and in that time, it’s developed and pursued five different business plans that required transformation. 



