Owning a small business was never in my life plan. I never dreamt of being my own boss or experiencing many of the challenges and rewards you often hear of when you talk to a small business owner.
Becoming a The UPS Store franchisee happened by chance. Before I opened my The UPS Store, I was the executive director at another company and used The UPS Store in Wasilla, Alaska frequently. Joey, the owner at the time, would listen to my wild marketing ideas – I was always asking him, “Can you make me some (insert crazy marketing idea)?” And his answer was always, “Yes.” He always found a way to make it happen. He was inspiring, and sparked the idea that I might want to own my own business.