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Introducing Longitudes: UPS’s Thought Leadership Blog
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We live in an era of great change and disruption. We also live in a world where many aspects of business are being disrupted by innovative cutting-edge technologies and innovative ways of thinking. Old business models are being challenged by advances in mobile and cloud computing, big data, crowdsourcing and 3D printing. While these changes carry risks, they also create extraordinary opportunities for the companies that can capitalize on these trends.

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Fifty years of feeders
Eddie Hughes

Eddie Hughes loves to see the sun come up … from behind the wheel of his rig

I’ve had two jobs in my whole life. One was in the cotton fields in Mississippi. The other one was at UPS.

I like UPS a lot better.

I left Mississippi when I was 19 after I graduated high school. My family lived not too far from Memphis. We worked as sharecroppers.  I had a good home raising.  I came to Indianapolis where I had relatives, and I started looking for a job.

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‘Customers haven’t changed over 50 years’
Robert Vallely

Robert Vallely has focused on good service for five decade

How did I come to work at UPS?

There was an ad in the Sunday newspaper for delivering parcels in suburban areas. I applied at the Continental Hotel in Kansas City that Sunday afternoon.

I was given an aptitude test and told I would be contacted with the results. I didn’t have a phone … so I was notified by telegraph that I had passed the test.

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‘You know people for years, they become like family’
Bill Crosby

William Crosby’s career goes from adding machines to adding value

UPS people have good hearts. They are conscientious people. They take their jobs seriously. If I were to ever leave the job, I would miss UPS people.

Back when I started, a lot of people thought that UPS was the Post Office. And as a small kid, I thought UPS was Macy’s – UPS did a lot of retail deliveries, and I thought UPS was Macy’s.

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‘We’ve got to get back to service’
Jerry Byrne

Jerry Byrne drove package cars, feeders … and UPS service spirit

I came to work for UPS in 1963. I was 24 years old. I went down to the Olympic Building and talked to personnel. The man there said, Well, we’re not hiring right now … but come back.

I came back the next week. The man said, Weren’t you just here last week? I said yes sir … and here I am again.

The very first day, I drove packages. I was a package truck driver for 11 years and a feeder driver since ’74.

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Benefits of Two Wheels: Florida Driver Stephen Cortes Explains How and Why He Became a Bike Commuter
Steve Cortes

I initially started riding my bicycle to UPS way back in the late 90s. My van had broken down and lacking the funds to fix it right away, I decided that my 10-speed was my best option. I hadn’t missed a day of work during my first year; and I wanted to complete a year with no absence from work. It was a 16-mile ride in each direction at that time, but on occasion, my preload supervisor, Debbie Fried, would meet me along the way; and I’d throw my bike into the back of her truck.

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International Women’s Day: Behind the Scenes of a Woman-Owned Franchise
Stacie Stigar

Owning a small business was never in my life plan. I never dreamt of being my own boss or experiencing many of the challenges and rewards you often hear of when you talk to a small business owner.

Becoming a The UPS Store franchisee happened by chance. Before I opened my The UPS Store, I was the executive director at another company and used The UPS Store in Wasilla, Alaska frequently. Joey, the owner at the time, would listen to my wild marketing ideas – I was always asking him, “Can you make me some (insert crazy marketing idea)?” And his answer was always, “Yes.” He always found a way to make it happen. He was inspiring, and sparked the idea that I might want to own my own business.

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Three Secrets to Success from a New Jersey Small Business
ToysWithLove+nametag_Photo_Crop

It’s important to enjoy what you do for work, and if you can have fun while doing it – even better.  For Gail and Stacey Rogers, work is not only enjoyable, but it truly is fun. In fact, making sure others are having fun is in the job description!

The mother and daughter team own Toys with Love in Chester, New Jersey.  Says Gail, “It’s not just a place for parents and gift givers to shop; it’s a place for kids to come and have fun.” The store’s business is booming – later this year they plan to move to a larger location across the street to expand their product selection.

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One More Thing to Register for If You’re Getting Married or Having a Baby
woman using laptop at home

Over the last few months, I’ve been to three weddings and two baby showers. It’s an exciting time in the lives of my friends, but it’s hectic as well with all the last minute details to finalize and packages coming to the house, especially as the wedding date/due date nears.

While UPS can’t help finalize last minute details, we can help manage all those packages. With UPS My Choice you’ll no longer need to keep up with tracking numbers – we’ll  do it for you. The day before delivery, you’ll get one alert with information on all the packages that are set to arrive the next day. We’ll even send you a four hour approximate delivery window when possible.

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Helmets for Kids: Getting Children to School Safely
helmets for kids

When I rode my bicycle to school in the seventh grade, I pretended I was my hero at the time – the great Arthur Fonzarelli. As evidenced by my low-end Huffy (and lack of a leather jacket and girlfriends), I was nowhere near as cool as “The Fonz.” Or my classmates who drove a Mongoose or Schwinn.

But let’s make one thing clear: I was no nerd. And I would never – repeat – never wear a helmet as I popped my wheelies and darted in and out of traffic.

Crazy, right?

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