UPSIDE CONTRIBUTORS

Becca Andrews

The UPS Store corporate blogger

I help raise awareness of and drive traffic to the more than 4,300 The UPS Store locations, all of which are locally owned and operated, so support a small-business owner! I’m the first to admit that I’m addicted to Facebook, and you can follow me on Twitter @TheUPSStore_PR, where in addition to sharing packing tips and good news about The UPS Store owners getting involved in their communities, I help those who need assistance with customer service issues. In my free time, you can find me at a sports bar watching football, taking in the San Diego views or out scouting for the best cupcake bakery in town.


Norman Black

Director, global media services

A “beach bum” born and raised in Florida. I direct UPS’s media relations efforts around the world. I spent 20 years in journalism, most of it with the Associated Press, before shifting to public relations in 1990.


Karen Cole

Public relations manager

I love traveling and staying active, and recently found a new love/hate relationship with spin class. I’m documenting a journey to my first half-marathon at teampurpletrain.blogspot.com. My day includes doing public relations for UPS’s new products and services, especially our healthcare logistics capabilities.


Craig Poole

Public relations

I enjoy spending time with my wife and two boys. In my spare time, I follow pro and college football.


Debbie Curtis-Magley

Public relations manager

A self-professed digital junkie, I work on social media strategy for UPS. You can find me on Twitter @DebCM where I tweet about UPS, family, social media and running.


Ken Davis

The UPS Store franchisee

Since 2004, I’ve owned a The UPS Store in Scottsdale, Arizona. Later that year, I got interested in the printing side of the business and have aggressively developed the center’s printing capabilities. I market this service to neighboring businesses, and knowing the power of the Web, recently started using social media as another way to reach my customers. I am proud to say my The UPS Store has one of the highest printing volumes in our network in the Central Arizona area. Need help with holiday newsletters or invitations? I’m your guy!


Mark Dickens

Public relations manager

I began my UPS career in 1988, and, like most UPSers, I’ve worn a lot of hats—domestic and international package operations, customs brokerage, public affairs, human resources and communications. My family is the center of my universe, but I am passionate about different cultures and the impact they have on our collective humanity. I also enjoy painting, gardening, reading and cooking—none of which I have enough time for.


Michael French

Public relations supervisor

I support the reputation team and PR video production.  I used to work in Hollywood before leaving the rat race to be a reporter. Did the Clark Kent gig for three years before UPS. I enjoy collecting raised eyebrows from my managers.  A hopeless movie and science fiction junkie and also once a Boy Scout, I can light a fire with flint and tinder while quoting Star Wars. I take great satisfaction in mass communications work. I admit a disdain for corporate processes and would prefer to ninja around them.


Derek Irving

UPS London 2012 Operations Manager

I have worked for UPS for 15 years and my current assignment is to manage UPS’ warehouse network to support the London 2012 Olympic and Paralympic Games. I am based in London, but have worked for UPS in various UK and European assignments, principally in warehousing and supply chain management. In my free time I enjoy playing golf, running and am an avid Leeds United fan.


Christina Jacobs

UPS Airlines public relations integration writer

I’ve been with UPS for over 12 years and I’ve worked in four different areas of the airline here in Louisville, KY. My education background is in journalism and communication, which goes along nicely with my addiction to news and current events.


Laurie Mallis

Public relations manager

Going on ten years at UPS in public relations and involved in managing PR’s digital assets. When I’m not at UPS, I’m busy raising two boys.


Lynnette McIntire

Director, global reputation management

I look at the world, both inside UPS and beyond, through a green lens. What can we all do to make the world a better place? I write about the big ideas for changing our planet and the do-able ideas that can inspire others.


Dan McMackin

Public relations manager

Started loading trucks in 1978 and became a driver after graduating from college. I spent 20 years in operations and staff positions and the past 11 in PR. I work to help keep UPS’s reputation one of the best in the world. I like to hunt and fish and have a passion for dog training, specifically working with retrievers and competing in retriever contests.


Jennifer Oliveras

UPS Global Sponsorships Group

I am new to UPS in the Global Sponsorship group. I have worked in all areas of sports and sponsorships over the past 15 years and have really enjoyed the passion that the UPS team has for their sponsorships. When I am not at work, you will find me with my family, either exercising or watching sports on TV.


Susan Rosenberg

Susan Rosenberg

Public relations manager

A UPS non-nuclear reactor for press and general public inquiry—still able to explode with enthusiasm after 18 years. My job is the fission to connect across the global enterprise with examples of all that we do. More low-key away from work, I unwind with classic movies and Sudoku and have picked up the knitting, again.


Stacie Stigar

The UPS Store franchisee

Hi! I am Stacie Stigar and I own The UPS Store in Palmer, Alaska. Palmer is 45 miles north of Anchorage. My store in the Matanuska Susitna Borough, is famous not only for Sarah Palin, but also for giant, record-breaking cabbages and other root veggies. This year’s fair-winning cabbage tipped the scales at 127 pounds! I am just getting into social networking and I look forward to hearing from you. My daughter rolls her eyes at me whenever she has to explain Facebook things to me, like why people are writing on my wall or how I should respond to a Mafia Wars request. Watch me grow!


Rebecca Treacy-Lenda

Public relations manager

I intended the UPS phase of my career to last 5 years tops—10 years ago. I do public relations and work on the corporate sustainability report. In real life I am a wife, a mom and a Facebook addict.


Jackie Blair

Public relations supervisor, UPS Airlines

I’m a home improvement addict at heart and I love to paint and fix things. To me there is nothing like the satisfaction of seeing the end result of all your hard work. I support my addiction through public relations at UPS. I guess my greatest work is my spoiled son, who has his father and I wrapped around his fingers.


Daniel Marin

Public Relations Supervisor, UPS Americas

Born, raised and based in the “Capital of Latin America,” Miami, FL, I am a dedicated bi-lingual communicator by day and a local “low-brow” artist by night. With a background in PR, advertising and graphic design, I oversee the day-to-day coordination of all PR activities in the region.


Mike Mangeot

UPS Air Group Public Relations

Each day, I connect 2.5 million air express shipments to 200 countries and territories around the world … or at least it feels like I do, explaining the fascinating workings of one of the world’s largest airlines to inquisitive souls from all over the planet.


Lauren Schmidt Downs

Global Reputation Management

I support UPS’s Global Reputation Management team, including our sustainability initiatives and executive communications programs. When I’m not hunkered down in my cubicle, you can find me running with my baby in the jogging stroller or scouring vintage stores for eclectic finds. This year I completed my first half-marathon and traveled out of the country for the first time, to Germany and Austria. I look forward to adding more stamps to my passport and completion medals to my running memorabilia.


Alan Williams

UPS Director London 2012 Sponsorship & Operations

I have worked for UPS for 21 years and my current assignment is to lead UPS’ London 2012 Sponsorship & Operations program – a once in a lifetime opportunity to be involved in something so complex and unique. I am based in London, but have worked for UPS in France for 6 years and the US for 18 months. In my free time I enjoy playing sport, spending time with my kids, skiing, gardening and travel.


Mark Sauer

Marketing Analyst

Best part of my job with the UPS Marketing team is interacting with our customers, especially on projects involving our Return Services. As if work is not challenging enough, I recently registered for my first mountain biking race – a 65 mile ride in the North Georgia Mountains. Any sponsors out there?


Candy Hanson

Content Specialist, ups.com

By day I help keep the content on ups.com fresh and up-to-date. By night, I fight temper tantrums, dirty diapers, and laundry that needs to be washed. I like to cheer for the UGA Bulldogs, take pictures of my three kids, and go on dates with my husband.


Cyndi Brandt

Marketing Manager, UPS Logistics Technologies

“Who knew trucks were so cool?” has been my mantra for a decade. I only found this out 10 years ago when I started my tenure with UPS Logistics Technologies. A small business unit of UPS that helps those with fleets of vehicles save money, become more efficient, and reduce carbon emissions through vehicle routing and GPS tracking. If I’m not hanging out on a truck, I’m lost on a motorcycle.


Jim Daniell

Communications Specialist

I am by far the most newly arrived addition to the Upside fold, at least at time of writing. I joined UPS in October 2009, providing support to the Europe Region external communications group. With a background in copywriting and translation, I spent the last ten years living and working in Spain where I was a keen hiker, mountaineer and mountain biker. Now I am awaiting the arrival of twin baby girls so I guess I have new mountains to climb (will I be needing oxygen?).


Pam Klouda

Corporate I.E., Package Project Manager

I started with UPS 26 years ago in the SETex district. I relocated to ISMD in 1996. I currently work on user testing and product deployments for the UPS handheld device also known as the DIAD (Delivery Information Acquisition Device).


Shawn Butler

UPS Employee and Brand Communications Manager

I arrived in Corporate Employee Communications in 2004 via the UPS midnight shift and Hoboken, New Jersey—birthplace of baseball and Sinatra. More than two decades with the company, I currently am the editorial content manager for InsideUPS and UPSers.com—magazine and website to more than 400,000 remarkable employees across the globe. I’m a diehard fan of my two Bichons, the New York Mets (ouch), and Minnesota Vikings (double ouch). Let’s go with Jazz Greats for $200, Alex.


Ken Sternad

President, The UPS Foundation

As president of The UPS Foundation, Ken Sternad is responsible for its global philanthropic initiatives, which totaled nearly $100 million in 2009. The UPS Foundation focuses its activities on urgent humanitarian response, diversity, the environment, economic literacy and volunteerism. Information about the Foundation can be found at www.responsibility.ups.com.


Cavan Shang

Assistant Supervisor, Shanghai Hub Sort Operations

I joined UPS in July 2008 as a management trainee and became an assistant supervisor in the Shanghai Hub Sort Operation in the January 2009. I have participated in every shift at the hub’s sort operations and recently joined the night shift which handles the majority of export parcels.


Joan Wang

Brand Communications Supervisor, Asia-Pacific Region

I joined UPS in 2005 as a strategic account executive and a brand communicator in China. In my current role, I serve as a brand communicator for Asia-Pacific Region which covers over 40 countries and territories. My business experience in the East and humanities studies in the West have helped me develop a solid understanding and practical experience of multinational and multicultural issues from a local and global perspective.


Jiayan Chiu

Brand Communications, Asia-Pacific Region

I’ve been with UPS for nearly four years now and the way UPS connects the world together still amazes me whenever I hold a package in my hands. I’m a Facebook addict, whose best friend is Google and I’ve got a fascination with Web 2.0, photography and scrapbooking.


Natalie Giurato

Public Relations Specialist

Day to day, I focus on UPS’s role in the automotive, manufacturing and business services industries. My favorite part of the job is meeting and working with customers, while learning about their goals, dreams, and how UPS has helped them in their business.


Robyn van Teunenbroek

Public Relations Specialist

I’m fairly new to UPS, joining the team in late 2008. I spend my days positively positioning UPS to media Canada-wide and my nights practicing jujitsu and mixed martial arts. Working in one of the world’s largest multicultural cities, Toronto opens a world of opportunities, is a life-long learning experience and a marketers blank canvas.


Jill Swiecichowski

Company Archivist

I began in the UPS Archives almost 10 years ago. My average day can include identifying and cataloging old photographs to researching request for information from all over the world. In my home life I enjoy reading, photography and baking.


Sunny Nastase

Senior Director, Sustainability

I’ve been eco-interested since winning an Earth Day poster contest in grade school, and have been at it ever since. Avid composter.. recycler…gardener..power conserver… I weave a green thread though business and personal decision-making. I see huge carbon reduction benefits to be gained through big changes too, like the supply chain changes I’ve helped customers deploy while here at UPS. I couldn’t have a job more aligned with my core – now responsible for Decision Green solutions – “sustainability” offerings that our customers can use! If my 3 kids come to your house, they’ll probably start turning off lights and sorting your trash! I blog in the green space…


Malcolm Berkley

Public Relations Manager, UPS Public Affairs

A native New Yorker with great affection for the New York Yankees, I’m based in Washington, D.C., and manage strategic communications regarding UPS’s global public policy initiatives. I’ve served in various PR roles since joining UPS in 1998, but my three months as a UPS driver provided some of my most memorable moments with Big Brown. Away from the office, I love spending as much time as possible with my family. I also enjoy cooking, reading and traveling.


Jim Mayer

Video Producer, UPS Airlines

I’m based in Louisville, Ky., home of Worldport, UPS’s main all-points air hub. A refugee from television news, I’ve been with the company since 2003 and work with a talented videographer to produce (I hope) interesting stories for our employees and this blog. The best part of my job is the opportunity to travel on video shoots to interesting places around the world where UPS has operations. Away from work, I’m usually in the middle of some home-improvement project or shuttling my kids to sports practices and music lessons.


Christina Houston

Employee Communications, Central Florida District

It all started with the yearbook staff in high school. I knew I was destined for writing and journalism as a profession. When I landed an internship at UPS in 1992 to help write for The Big Idea, I was over the moon. Now, 18 years later, I’ve worked in all facets of Human Resources, but Communications is my love. I always have a good book going. A friend convinced me to start reading the Twilight series by Stephenie Meyer. I scoffed at a book about vampires and werewolves, but I can’t get enough now. Is anyone else disappointed that Bella married Edward? Last book—only 750 pages to go.


Subho Lahiri

Marketing Manager, Customer Technology Marketing

I have always been fascinated by technology since I started my career as an aerospace engineer. And our Customer Technology team is always on the lookout for the latest innovations that can provide value to our customers. Outside UPS, I try to get in a run if the weather is nice.


Nick Tighe

Operations Manager, London 2012

I have been with UPS for six years and have a background in special events logistics, moving many music bands around on world tours. Christina Aguilera, Creed, Nickleback and The Bangles are some of the many I have been involved with. When I was offered an assignment with the London 2012 Olympics, I jumped at the chance for a once in a lifetime experience and am enjoying every minute.

Outside of this, I am known as a ‘competitive dad’ having played rugby and cricket all my life and still enjoy running on a regular basis. My challenge now is trying to keep up with my teenage sons which I have failed to do in every sport they play.


Peter Feys

Communications Analyst, UPS Benelux (Belgium, the Netherlands & Luxembourg)

I graduated as a journalist in 2001 and I have been with UPS ever since. After a “tour of duty” with our customer service team in Ireland, I joined the human resources department of UPS in the Netherlands. Today, I am working in marketing and communications for UPS Benelux (Belgium – the Netherlands – Luxembourg) and am based in Brussels. Thanks to the global footprint of UPS I was able to return to my home country Belgium a few years ago. Apart from my passion for history, I have a keen interest in China. Luckily I have a beautiful Chinese wife who can tell me all about the East.


Kurt Kuehn

Chief Financial Officer

Kurt Kuehn is the chief financial officer of UPS. He is responsible for all activities related to accounting, auditing, finance, financial planning, taxes and treasury. He also acts as a liaison to the finance, investor and analyst communities.


Ronna Branch

PR Supervisor, The UPS Foundation

Ronna Charles Branch is the human megaphone for The UPS Foundation, it’s programs and giving. Born in Rochester, NY but raised between Orlando, FL and Houston, TX , she fits in just about anywhere. Ronna is a proud graduate of Clark Atlanta University; there she earned a Bachelor of Arts in Mass Media Arts, concentrating in public relations.

She has worked in public relations at UPS for almost 8 years. Currently, Ronna spends her days sharing the news of all wonderful things The UPS Foundation is doing for communities around the world.


Dave Csontos

Director of operations for UPS Freight Truckload

UPS Freight is the the heavy-freight arm of UPS specializing in full truckload and less-than-truckload (LTL) deliveries. Dave is an operations manager for full truckload deliveries which at times include very interesting movements like ancient Chinese terra cotta warriors!


Elizabeth Rasberry

Public Relations

I love shoes, football and being a new mom. I’m in Public Relations and work on various environmental topics and I also work on our corporate responsibility web site.


Deanna Cain

East Central Region Communications

Outside of her East Region Communications duties at UPS, Deanna Riley Cain is an award-winning playwright and screenwriter. Her works have appeared off-Broadway, aired on regional PBS stations and published in several anthologies. Deanna wrote the script for Help Me, I’m Becoming My Mother!, which garnered an Outstanding Program Feature/Entertainment Emmy.


Jaye Mia Sanford

Corporate Communications

I started with UPS 13 years ago as a writer for Inside UPS. Today, I manage communications for the Corporate Campus in Atlanta. In what spare time I have, I enjoy reading, walking, and spending time with my husband, son, and daughter.


Randy Barnes

UPS Communicator-at-Large

UPS is my second (or third or fourth) career. Started in advertising when we used stone and chisel. Moved to PR and learned about a new gadget called a computer. Switched to political consulting (bad move.) Came to UPS 10 years ago to load trucks. Along the way, some folks discovered I could put words together. Now, I get to tell stories about the great people who work here and the things they do.


Scott Wicker

VP Sustainability and Corporate Plant Engineering

Scott Wicker serves as vice president of sustainability and vice president of corporate plant engineering. He is responsible for the construction and expansion of facilities and material handling systems, facility maintenance and housekeeping, environmental and regulated goods compliance, and sustainability for UPS worldwide.


Scott Davis

Chairman and CEO

Scott Davis serves as Chairman and Chief Executive Officer of UPS, the world’s largest package delivery company and a global leader in supply chain services.

Under Davis’s direction, UPS is expanding its capabilities into new lines of business that complement the company’s global package delivery operations. These expanded capabilities include multi-modal transportation services, sophisticated logistics technologies, international trade management, supply-chain consulting and financial services.


Keisha Simmons

Public Relations

Ten years ago, I joined the world of UPS PR. Wow…what a major departure from public broadcasting! Today, I get to focus on UPS’s diversity and employee development initiatives. I also manage the company’s awards and recognition program.

When away from Big Brown, I enjoy spending time with my family, learning the culture and art of sign language, and working on my secret desire to be a background singer.


Bill Hook

Vice President, Global Strategy, UPS Healthcare Logistics

Bill Hook is responsible for developing and executing UPS’s global strategy to serve the unique needs of healthcare industry, particularly for pharmaceutical, biotech and medical device companies. Hook and his team interact with healthcare executives to improve company performance by aligning the supply chain with business strategy. Hook’s Healthcare Logistics group works to leverage UPS healthcare facilities, transportation and technology networks, as well as expertise in distribution, inventory management and regulatory compliance for its customers.


Ira Rosenfeld

Director of Communications, UPS Freight

Born and bred in New York City, I have no idea where I was buttered. An inquiring newsman for 33 years before crossing onto the dark side in 1999 to become Director of Communications for Overnite Transportation, now UPS Freight. Personal: Married (frequently), father (once), grandfather (thrice). Favorite career highlights include one-on-one interviews with then-President Ronald Reagan, retired Baseball Hall of Fame pitcher Warren Spahn and entertainer Bette Midler, the latter as we both sat on her hotel room bed arguing about finding the best bagels in New York.


Andrew Kennedy

Sales Training

Prior to joining the UPS Sales Training team, I spent six years with Customer Communications and was a member of the UPS Crisis Team.


Tyre Sperling

Public Relations, Global Products and Services Specialist

From tractors to trailers – and everything in between – I work on raising awareness of our supply chain and freight capabilities. Promoting our retail services is my 2nd job! Family, church, traveling, sleep and music is what I enjoy in my spare time.


Russ Ensley

Corporate Video Production

A veteran of television and corporate video production for 27 years, I manage the video group in Employee and Brand Communications. I love watching a variety of sports (especially SEC football), and I have a real passion for sports photography, documentary storytelling, and all things pertaining to World War II.


Ali Duncan

Public Relations Supervisor, UPS Canada

I have worked at UPS since 2005 in a number of marketing positions: I’m very happy to now be in PR! I spend my days working on media relations, speaking opportunities, co-ordinating fam trips and much more. My free time is spent outdoors (but not in the winter!), reading, at the gym, baking, travelling and out with friends enjoying the sights and sounds of the best city in the world: Toronto.


Jerry Ross

The Compass Online guy

The UPS Compass website is my baby. My role is to connect customers with the solutions they need to succeed, and it never gets old. Beyond Brown, you’ll find me with my family, sometimes trying to perfect my favorite Indian dishes, often working on the longest-running home renovation project in history, and never far from a cold American craft beer.


Marla Jackson

Public Relations

I support the International Public Relations and Global Products & Services teams. When I am not promoting UPS programs here and abroad, I can be found on a park bench reading my favorite magazine cover to cover, spending time with friends around the city, cheering for my favorite team and showering my two children with lots of love.


Kenneth Lam

Public Relations, Asia-Pacific Region

“Hello” from the sunny island of Singapore.

When not at work, I am a full time baby sitter for my two boys. And when they are asleep, I catch up with my movies on video on demand (or at least try). Love to read too… have you read Love & War by John Eldredge… Good stuff for married folks!


Ed Martinez

UPS Foundation

In over 30 year’s at UPS, Ed Martinez has worn many hats…industrial engineer, litigator and now, helping people around the world with The UPS Foundation. As director of philanthropy and corporate relations, Ed develops strategic partnerships to support the foundation’s initiatives.


Andy Norris

Marketing Segment Manager

A native of Columbus, OH, and a UPSer since 1991, I worked my way through college at The Ohio State University as a part-time package handler. After earning my BS in Chemistry, I was afforded many opportunities at UPS including Tech Support, Data Management, Retail, Account Executive, Sales Planning and Segment Marketing. I’ve been married for 16 years, have 3 wonderful kids and I enjoy strength training and fitness. I also play 3 musical instruments – bass, drums and guitar. Rock on!


Brandon Olson

The UPS Store corporate blogger

You can’t beat the passion and dedication The UPS Store franchisees bring to their small businesses each day. My job is to help them promote their business through traditional and social media. I also act as one of The UPS Store corporate tweeters and Facebook contributors, tweeting about our business, the good things our franchise owners are doing in the community, and, of course, the Toys for Tots Literacy Program. When I’m not in the office, I’m doing my real job: being a husband and a dad. I love spending my time with my wife and baby boy, whether at home or doing something fun outdoors. My hobbies include playing softball (go Blacksox!) and filming wedding and corporate training videos.


Tom Lopez

Public Relations

Administrative support for media relations, in former UPS life, a fuel buyer for UPS facilities in the southeast and southwest. I enjoy a round of golf, all genres of movies and spending time with my family.


Deborah Allen-Waters

Employee & Brand Communications Supervisor

I stared my UPS career in 1999 in Industrial Engineering. In 2005 I moved to the communications function, which is the opposite end of the spectrum as far as UPS functions go. I’ve always enjoyed writing and storytelling so I think I’m in the perfect place now. When I’m not working I’m an amateur photographer and world-renowned chef (OK, so maybe not world-renowned but I love it anyway).


Penny Anderson

The UPS Store #4800 and #4895 Sales & Marketing Manager

I love being a part of things that are bigger than myself, whether in my position at our two The UPS Store locations on the Arizona State University campus, or being a part of philanthropic endeavors. I stay involved with the Toys for Tots Literacy Program as well as host a charity golf tournament every year. And, I love assisting the university in its sustainability efforts.


William Smith

Executive Communications

Bill joined UPS in 2010 and has worked as a communications professional for the Federal Reserve Bank of Atlanta and as a reporter for the Chicago Sun-Times, among other roles. He’s a fifth generation Atlantan with a bachelor’s degree from the University of Georgia and an MBA from Georgia State University Robinson College of Business. He enjoys spending time with his wife, Amy, and three children along with playing golf and tennis or walking his family’s Australian shepherd Delilah.


Suzan Sherburn

Director, Brand and Creative Services

Ten years ago when I started at UPS, I managed customer communications for our nascent logistics business. Today I direct a team involved in “all things brand” including developing brand standards for vehicles, planes, uniforms, drop boxes, etc.; creating names for new products and services, offering strategic guidance on co-branding, and providing creative support for the corporate communications function. I am proud to have been part of UPS’s brand evolution from a small package company to a global leader in logistics. Admittedly, my favorite color is brown.


LtGen Henry P. Osman

President and Chief Executive Officer of the Marine Toys for Tots Foundation

LtGen Henry P. (Pete) Osman, USMC (Ret) is the President and Chief Executive Officer of the Marine Toys for Tots Foundation. Before joining the foundation in January 2007, General Osman served for over 37 year on active duty with the U.S. Marine Corps.


Barbara Despaigne

Marketing

I work on bringing new products to market. One of the best things about my job is finding out what customers want and turning that into a product for UPS. When I’m not working, I love to spend time with my family which includes a toddler, a husband, and a lot of extended family. We love to travel, cook and entertain.


George Berkeley

The UPS Store franchisee

Born and raised in California; 12 years in the US Navy Submarine fleet; 20ish years working on computer systems in support of the New York Stock Exchange and the financial information industry; 5 years working with my wife in her Beaded Jewelry store; and now owning and operating my own The UPS Store 20 minutes from New York City. As a Californian living now 16 years in the NYC Metro area, I can say that I like the climate, I like the weather, I like the people, and I love owning my The UPS Store best of all.


Rhoda Daclison-Dickey

Employee Communications Supervisor
North California District (West Region)

Rhoda has been with UPS for six years, spending her entire tenure surrounded by all things communications. With a B.S. in Journalism, her plan to take over the world with perfect prose went somewhat awry. After dabbling in public relations and cable television, she came to UPS hoping to find a clean slate for some fresh ideas. A native San Franciscan, Rhoda spends her free time reading romance novels and exploring the San Francisco Bay Area with her adoring husband and their “she-thinks-she’s-a-labrador” pitbull, Mischalina.


Mike Andrews

Public Relations

Although a UPSer at heart, I’m actually an Air Force officer working for UPS as part of an industry fellowship program. Over the last 15 years in the military I’ve directed communications at several bases, supported Space Shuttle Columbia accident investigation board outreach, deployed twice to Afghanistan (love the curry!) and recently left the pentagon after 2 years. When not wearing the uniform I love spending time with my family, working out, snowboarding and rooting for the Oklahoma Sooners, Dallas Cowboys and Boston Red Sox.


David Goren

UPS West Region Communications

A dabbler in writing, music, art, digital photography, video production, construction, cooking; I enjoy anything that challenges my creativity. I am a father and husband. I love starting sentence with, “So, I have an idea . . .” My normal day consists of getting important messages out to over 11,000 UPSers.


Chris Yohn

Communications Supervisor

A native Keystone Stater, I’m an avid history buff and football fan.  After spending the first part of my career as a professional actor, I came to UPS in 2001 and worked in business development before moving on to communications.  I’m a husband, a father, and the proud son of a UPS Circle of Honor member.


Karen Hurley

The UPS Store franchisee

I am Karen Hurley, owner of The UPS Store in Knoxville, Tennessee! Knoxville is the proud home of the University of Tennessee. It is 45 minutes west of the beautiful Smokey Mountains and two hours east of Nashville, home of Country Music. We are fortunate to also be surrounded by the Tennessee Valley Authority water and dam system which, offers us some of the best boating and water sports in the country! So my favorite thing to do in my free time is to spend time on Norris Lake boating!


Kelly Loubet

Kelly Loubet is a freelance writer and a mom. You can find her blogging at everydaychildhood.com and on Twitter @childhood. Kelly is currently the Collective Bias Community Manager for The UPS Store.


Shannon Coursey

Public Relations

Born and raised in Georgia, I am one of the lucky few who can say they truly are “Georgia Peaches”. I spend my days supporting the company’s new products and services on an international level. Outside of UPS, you can find me training for triathlons or an upcoming half marathon. I also enjoy cooking, music, reading and spending time with my family. Up next for me: deciding whether or not to train for a century (100-miles) ride in 2011.


Jessi Sanfilippo

Shuggilippo is an entity consisting of one woman and two last names. Specializing in a less-than-conventional spousal relationship with Husfriend and rearing their nearly three-year-old child, Nugget, every journey—from bad gas to adventures in developing a freelance social media company—she feels, should be shared with this little world we call the Internet. You can find Jessi at shuggilipp.com.


James Henniker-Heaton

Operations Manager and Acting Lead Venue Logistics Manager

I joined UPS in 2002 and have held various positions supporting Spare Parts Logistics (SPL) customers. My current role is part of a team integrated into the London Organising Committee of the Olympics 2012 (LOCOG) looking after Venue logistics. I have been married for 8 years and have 2 young boys. Out of work I enjoy sailing in the summer and hunting and walking in the winter. In addition I have been a serving officer as a Police Special Constable, for Avon & Somerset Constabulary for the last 6 years.


Koh Yee Ling

Marketing – Singapore

As a young UPSer, I look ahead with excitement as I see see the challenges and learning opportunities offered by the company. Outside the office, I love spending time with my family and friends, especially over a good meal. I am a cooking and baking enthusiast, except that sometimes, I might be the only person who appreciates the results. Want to try my cooking?


Kevin Pignone

Vice President of Non-Traditional Development, The UPS Store

Kevin Pignone is the vice president of non-traditional development for The UPS Store—he focuses on opportunities to open The UPS Store locations in hotels and convention centers as well as on university campuses and military bases. In addition to his two decades of service to UPS, Kevin is a proud father of two daughters, an oenophile (wine lover) and an avid Giants and Red Sox fan (you figure that one out!).


Nicole Liu

UPS Shenzhen Asia Pacific Hub Welcome Centre

My job at the UPS Shenzhen Asia Pacific Hub is to welcome visitors to our facility. If you are visiting us, let me know so that I can show you around our operational facility.


Kelly Brock

Marketing – Hong Kong

When I started my job with UPS in Atlanta, I never thought it would take me to Asia. Here I am, almost three years living abroad and loving every minute.

I started my journey in Singapore and recently moved to Hong Kong. Hong Kong is very lively, has a big city vibe and often reminds me of New York City.

My job is challenging and stretches me beyond my comfort zone everyday, but it’s truly a fantastic experience.


Rosevelt Colvin

The UPS Store franchisee

Rosevelt Colvin is an Indianapolis native and alum of Broad Ripple High School and Purdue University. He and his wife, Tiffany, have four children. Upon his retirement from an illustrious 10-year NFL career, he and his wife transitioned to full-time ownership of their The UPS Store franchise. In 2009, they opened a cupcake shop, called SweeTies Gourmet Treats, in the Indy area. As a two-time Super Bowl Champion, Rosevelt enjoys giving back to his community, serving as a role model to many youth in the inner city. Being the recipient of many awards and accolades, the most recent are the 2010 Circle City Classic “Major Taylor” Award and the Purdue University Black History Month Student Athlete representative.


Steve Vitale

Americas Region Employee Communications Manager

There are three things that I love more than anything, my family, friends and the people at UPS. Luckily, as the Americas Region Employee Communications Manager, I get to let employees know what is happening at UPS, give them some free swag via contests and make them feel good about the company that we work for. When I’m not doing that, enjoying the simple things in life with my family and friends like baseball games, bon-fires and just “playing” is what I like to do.


Ashley W. Boggs

UPS Ready Strategic Alliances Manager

Now in my 7th year at UPS, I’ve had the pleasure of managing and enhancing UPS technology solutions across UPS.com for customers in over 200 countries. Now, I work with our strategic alliances to integrate UPS technologies, helping our mutual customers succeed. Combining technology, licensing, and marketing makes me love logisitics even more. I keep life balanced cherishing those special moments with my husband and little toddler, visiting beaches, swimming and doing yoga.


Tom Farrell

East Region Communications, Chesapeake District

As an Employee Communications Supervisor, Tom is responsible for designing, marketing and implementing internal communications, and works with the corporate public relations team locally in the Washington DC and Philadelphia markets. An active member of the community, Tom chair’s the events committee for Project Next, which is the United Way of Southeastern Pennsylvania’s Project Next young professionals who want to make a unique, positive and lasting impact in Greater Philadelphia. And lastly, Tom is continuously honing his negotiating skills through daily interaction with his toughest opponents – his children, Ethan and Gianna.


Charles McNair

Writer

Charles McNair lives and writes in Atlanta. He’s a widely known communication consultant, writer and editor, serving Fortune companies and other clients. He’s a Pulitzer-nominated novelist (Land O’ Goshen) and he serves as Books Editor at nationally renowned Paste Magazine.


Mariana Huberman

The UPS Store franchisee

I have owned The UPS Store #5259 in Washington, DC since January 2005; last year my center ranked 29 nationwide in sales across The UPS Store network!

Before becoming The UPS Store franchisee, I worked in Publishing and decided to become an entrepreneur so I could spend time with my family, David (11), Max (9) and Sasha (7) and my husband, Martin. I enjoy every aspect of owning my own business and I am proud to represent The UPS Store brand around my community and the country.

When I have free time, I spend it with my family. You can usually find us at a Washington Capitals hockey game (or watching it on TV), but my favorite place to be is on a beach and with a good book.


Lisa Lynn


Kim Krebs

The result of when old school communications and online technology collide, I’ve been a part of the UPS Communications universe for going on 8 years. From UPS.com and Interactive Communications, to the global Centennial Celebration, to the arcane world of Customer Communications marketing and customer data management, to Employee and Brand Communications, my tour of duty has allowed me touch a phenomenal number of people. Who knew when I said I wanted to “do communications” when I grew-up that it would be on such a large scale? How cool is that! Other things I think are cool are being a new mom to a digitally-inclined 9-month-old, traveling of any kind, all things geeky and the quest for a perfect cup of coffee.


Douglas Whitworth

Writer, UPS Employee Communications

I am a writer for the Air Region newspaper, The Launch and UPSers.com. When I’m not traveling to exotic locales like Miami and Bowling Green, Ky., for news stories, I am at home with my wife and twin daughters or traveling across the United States trying to curb my addiction for live music. I have been with UPS since 1993, starting in Customs Brokerage and now with Employee Communications.


Kelly Davenport

UPS Airlines Employee Communications

I am a writer, editor and photographer for the UPS publication, The Launch, a global newsletter for UPS air operations’ employees. My job has taken me around the world two times. I have logged more than 100,000 miles traveling to bring news and stories, like the opening of our air hub in Shenzhen, China, to UPSers. When I am not traveling, writing or marking pages with my red pen, you will find me with my camera somewhere in Louisville, Ky., home of UPS Airlines, Worldport, the Louisville Cardinals and the Kentucky Derby.


Parminder Chohan

UPS Canada

I am fairly new to the UPS family, having only joined the team early in 2011. I look forward to diving into the world of supply chain and logistics, and hope to continue building the UPS Canada brand. When I’m not knee-deep in press releases, speaking notes or attending to media inquiries, I enjoy hitting the gym and roughing it in the world of combat training and martial arts. On a softer side, I also volunteer heavily within the community and share my home with two budgies, Dodge and Viper-the closest I’ll get to the most awesome car in the world, for now!


Kenny Mayer

Marketing Segment Manager

I’m a 7th generation Texan, which means I was raised with Mexican food, Blue Bell ice cream, and the Ft. Worth Stock Show Rodeo. I started at UPS working part-time on the Sunrise Shift at DFW airport while going to College. Since then I’ve had various positions in Sales and now Marketing.


Jim Poole

Small Business Marketing

My favorite pastime is my family, which keeps me very busy. When the weekend comes, you can find me cheering on my daughter at her gymnastics meet, or coaching my son at his basketball / baseball game. I am a native Texan, and very proud of my birthplace. I love all things Texas, especially my favorite basketball team the San Antonio Spurs (Go Spurs Go!). During my twenty-plus year career at UPS I have had the opportunity to work in various assignments at UPS, including operations, sales and marketing. I currently work in UPS’s Small Business Marketing group where my role is to help small businesses by understanding their needs, and keep those needs in the forefront of UPS’s product development and marketing activities.


Stephani Oller

Employee Communications

I am known to nickname everything; can always be found with my identical twin sister dancing to country music or training for some physical sport (half-marathon, marathon, duathlon, triathlon); I am proud to be Greek and share my culture with anyone that will listen; I have always believed Communications is the “key” to the future; and currently enjoy doing anything and everything to quench my thirst for adventure. A “California girl” born and raised, I recently relocated to Atlanta as a Corporate Employee Communications Strategy Supervisor.


Nancy Barczak

I am the Communications Supervisor for the Ohio Valley District a.k.a. the heartland. I have worked at UPS for almost twenty years after spending (or perhaps misspending) my youth working as a theatrical stage manager and lighting technician. Now I indulge my theatrical wanderlust by travelling Ohio, Kentucky, Indiana and Illinois when I am working and the rest of the world when I am not.


Andrew Hansen

Europe PR

I joined UPS as a public relations specialist for Europe in May 2011 after spending a few years writing on economics, politics, and global affairs for various outlets in and around New York City. I love to travel, and I’m especially fascinated by global interconnectivity and international commerce.


Natalie Godwin

Public Relations Manager, Global Products & Services

I’m new to UPS in the PR group and already I ♥ logistics because I’m learning how UPS moves our lives. I’ve lived in 6 different cities – from Tampa to Los Angeles and few places in between – working as a television news reporter. I left Hollywood behind and worked in PR at NASA and GM before UPS. I love causes, education is power so learning all I can, and running every 5K my body can take.


Joe Ruiz

Humanitarian Relief Program Manager, The UPS Foundation

I coordinate UPS logistics and financial support that helps the humanitarian community better prepare and respond to natural disasters. I oversee logistical, financial and in-kind support for UPS humanitarian relief efforts. This includes UPS’s Logistics Emergency Team (LET) loaned executive program with the World Food Programme (WFP) as part of the United Nations Global Logistics Cluster and our recently launched Logistics Action Team (LAT) initiative working with local Red Cross Chapters. With both programs, we deploy UPS logistics responders to support natural disaster relief efforts led by WFP and the Red Cross.

I also support the U.S. Chamber of Commerce Disaster Assistance and Recovery Working Group for the Business Civic Leadership Center. On weekends, you’ll find me at a ball field where I coach youth baseball.


Sumeet Shroff

Marketing Director, New Product Development

My role at UPS is to build new products and services that solve business challenges, and to take them to market while ensuring that they deliver their promised value to our customers, shareholders and employees. Outside of work, I enjoy the outdoors and spending time trying to cook up new and tasty things in my kitchen.


David Headrick

Employee and Brand Communications Specialist

Born and raised in suburban northeastern Ohio with a dairy farm next door, I grew up enjoying the outdoors and spent hours exploring the nearby woods and fields. In 2008, I joined UPS to help support our internal communications efforts, and most recently have been helping to identify and write about our UPSers and their family members who are Olympic Hopefuls. Somewhere between Ohio and Georgia, a Bolivian llama spit on me, I’ve lived on two New York islands, and I’ve picked up acoustic guitar and water and snow skiing.


Yuki Muramatsu

Ocean Import Supervisor, UPS Japan

Transport is an “art” is the word I learned in my first work place. Since then, I have been fascinated by cargo business for more than 15 years. 3.5 years with UPS, I have been serving as Ocean operation supervisor. Happy being in UPS, love the philosophy and culture. In my free time, I love to go for backpacking. The best trip I ever did was a trekking tour to meet Hmong tribes deep in the mountains. I was touched by the great hospitality of the villagers and untouched wilderness.


Pete Fitak

owner, P&K Private Stock BBQ Sauce

Who knew the newspaper delivery boy from a family of eight in Midland, Michigan would become an entrepreneur and proud business owner of P&K Private Stock BBQ Sauce? I spent many days and nights dreaming of owning a business and three years ago he finally decided to sell a unique brand of BBQ sauce. While working a full-time job as a soils and materials technician, I spend every ounce of free time marketing, sampling and delivering my special sauces. In just three years I have captured fans all over the world.


Bill Raff

My career with UPS began fresh out of high school. I drove package car from 1985 until 1994 when I became a feeder driver. I enjoy the challenge of representing UPS at truck driving competitions. I originally got involved in these things so my Dad could see his son drive with the big boys. He thought these events were cool. My first “rodeo” was a small company event our North Illinois District held in 1996. Since then I have competed in the Illinois Professional Truck Driving Championships every year, advancing to the Nationals in 2001, 2009 and 2011. I am proud and honored to witness UPS becoming a stronger and stronger force at the State and National levels. In 2001, there were two drivers out of 450 at the Nationals. This year there will be nine, and an additional nine from UPS Freight, and we’ve all got one thing on our mind: Getting UPS into the winner’s circle.


Fiona M. MacLean

Writer, UPS Air Group Employee Communications

I am perhaps one of the few people who can say I walked five miles to school in the snow and got my career start working in the mail room. Well, maybe only two miles round trip, but there really was snow from November to late April. I was born in Woodstock, Ontario, the Dairy Capital of Canada, to a Scotsman, lumber salesman turned Anglican priest father, and a Louisville, Ky., born, liturgical artist, grammar junkie mother, who helped mold me into the person I am today. I moved to Louisville when I was 15 and have lived here, other than while in Virginia for college, since. After many years of retail work, I landed a job at UPS…in the mail room of the Air Group Building, the headquarters for UPS Airlines. I’ve been in Employee Communications since 1999. While I’m not at work, I enjoy painting landscapes of Canada, carving soapstone into unidentifiable objects, practicing moose calls, and learning as much about my Canadian heritage as possible.


Ben Lewis

I joined UPS in 2004 as a Sales Representative in the Los Angeles area. My first 5 years at UPS were all in Sales, where I managed several territories as an Account Manager and Senior Account Manager. In 2010 I had the opportunity to further my career by joining the Marketing department which was implemented during our transformation. Currently, I am the High Tech Industry Marketing Manager for the Central California District. I enjoy working with our Sales Professionals to develop strategies that will allow us to become more profitable in the future. Outside of work, I enjoy traveling, watching sports, exercising and working with United Way.


Bill Von Schipmann

Communications Supervisor

I have the pleasure of serving as Communications Supervisor for the Mid South District. I enjoy writing about and interacting with the colorful people in my little corner of the UPS world. Born in Mississippi but raised near the mountains of east Tennessee, I now live and work in Nashville. I love spending time with my family and watching my children grow much too quickly.


Juanita Rilling

Director, Center for International Disaster Information

Juanita Rilling is Director of the Center for International Disaster Information. CIDI is an education organization that provides information and guidance to individuals, groups, businesses and corporations about the most effective ways to donate in support of international disaster relief. Before working at CIDI, Juanita served on the professional staff of the US Senate Appropriations Committee and as a Disaster Operations Specialist at USAID’s Office of US Foreign Disaster Assistance.


Mark Robinson

VP UPS Capital North America

I have been a part of UPS Capital since its inception in 1999, and currently am responsible for UPS Capital’s business within the US. I enjoy the challenge of growing an innovative financial services business within UPS that helps us to provide greater overall value to our customers. In my free time, I enjoy family, outdoor activities, and running.


Melanie Alavi

UPS Small Segment Manager

My favorite things in life are family, travel and John Denver – in that order. Growing up in Colorado certainly inspired my love of the outdoors, adventure travel, and John Denver. Now I’m working on getting my 5 and 3 year old daughters to share my passions, much to my husband’s chagrin. I’ve worked at UPS for 12 years in various Marketing roles, and currently serve as the Small Business Marketing Manager for the states of Georgia, North Carolina, and South Carolina.


Bryan Vial

I own and operate two The UPS Store locations in Scottsdale/North Phoenix, Ariz. I became a franchise owner in 2004. I am proud to be a The UPS Store franchise owner and enjoy helping other owners and business people accomplish their tasks/goals. I have been happily married to my wife since 1998 and have three beautiful daughters.


Jim George

The UPS Store Franchisee

My wife and I own two The UPS Store locations in the far western suburbs of Chicago. We bought our first The UPS Store location in September 2004 and our second less than a year later. We’re very fortunate to have a staff of associates that know how to take care of customers and exceed their expectations consistently. Prior to owning my The UPS Store locations, I worked as an advertising and marketing executive with some of the top brands in the world. While I enjoyed global travel and the intensity of those boardroom presentations, I’ve never been as fulfilled as I am now. My commute to work is less than 15 minutes and I get work with my wife and daughters literally every day.


Lisa Weiner

Human Resources Specialist, West Region

Laughing and living life to its fullest, that’s how I love to live! Though at times it can get hectic, I always make time for what’s important to me—my family and friends. Having three cats doesn’t make me “crazy-cat-lady” quite yet … that would be when I get my fourth! I’m a native San Diegan and enjoy being outdoors — hiking, camping, or surfing with that good old California sunshine all year long!


Martin Joseph

Martin has worked with UPS for 25 years and has worked in various managerial positions. This year marks Martin’s third year covering the ING New York Marathon.


Tim Davis

Tim Davis is the vice president of operations at Mail Boxes Etc. Inc., franchisor of The UPS Store franchise network. Davis is a former Marine Corps captain and holds a bachelor’s degree in political science from the Citadel as well as a master’s degree in business administration from the University of Tulsa. Tim is an avid SCUBA Diver and enjoys hitting the open road on his Harley Davidson.


Ann Kashnikow

I’ve worked for UPS for about a year and a half in the New Product Development group and am constantly amazed at the big, innovative ideas we can bring to market when we leverage all our assets. Outside of UPS you can find me exploring new running trails, traveling to the closest beaches, and cheering for the Washington Redskins.


Katie Dennerline

The UPS Store Public Relations Intern

Through social media and content creation, I assist the public relations team at The UPS Store home office in creating widespread awareness of the great things our franchisees are doing in their communities and beyond. When I am not busy learning everything I can from our talented PR team and incredible franchisees, I am drinking large amounts of coffee in the University of San Diego library where I’m currently studying Business and Communication Studies.


La’Kerri Ferebee

UPS Foundation

La’Kerri Ferebee is a native of Atlanta, Georgia. A UPS employee for 22 years, La’Kerri has held various positions locally within the company. Out of the many responsibilities, she treasures most her role as a wife, mother, daughter and mentor.


Lani Lazzari

I’m the 17-year-old founder and CEO of Simple Sugars. I make a really cool line of handmade and all-natural facial, body and foot sugar scrubs. I have always had sensitive skin and never been able to use commercial products so I created some.

When I’m not doing homework (evil!), or rowing with my crew team, I’m making and selling sugar scrubs. I love running a business, coming up with new scents and products to keep my customers smooth.

I like to tell people, “If you wouldn’t eat it, then you probably have no business putting it on your skin!”


Emeka Okafor

Feeder Manager, United Parcel Service Nigeria


Cheri Chow

Public Relations, Asia Pacific Region

Hong Kong is my home base first and foremost, though I did spend parts of my life growing up and being educated in Canada. So don’t be surprised if you see me strapped into my ice skates wielding a hockey stick!

My career with UPS has taken me on a journey of unexpected but pleasant twists! After eight years in various business development, operations, customer service then marketing positions, I landed my dream role in communications and I love every minute of it.


James Vickery

I’m the Communications supervisor for UPS’s Central Region. With a performing and creative writing background, I’ve worked as a professional stand-up comic and clown (yes, seriously, and the name was Weebles, before you ask).


Neil Secretario

Employee communications manager

I started loading trucks at UPS over 20 years ago while attending college, and now have responsibility for employee communications in the West Region. I am passionate about art and graphic design, and find beauty in efficiently written code. I also practice Bikram Yoga and believe that good health is a gift to yourself.


LeDonya Derbacher

Air Group Employee Communications

I am the content planner for the Air Group section of UPSers.com which provides information to UPS Airline employees and more than 9,000 Worldport employees in Louisville, Ky. I focus on finding, planning and writing content to be posted for Air Group employees to view. My job allows me to interact with very unique and interesting UPSers. My favorite types of stories to write are the personal feature stories. These stories allow me to find out more about the employee and their interests both at work and outside of work. When I am not at work I enjoy taking pictures, listening to music, travelling and scrapbooking pictures of family, friends and vacations.


Caroline Aiken-McGee

Social Media Communications

For the first 20 years of my UPS career I lived in Employee Communications. When I began with the company, we were using a typewriter to type letters on company letterhead and creating slides to drop into a carousel slide projector for group presentations. My how times have changed. Now I’m on the customer side of communications interacting with folks through Twitter, Facebook, YouTube, Google+, and whatever else falls under the social umbrella. My role also involves training UPSers how to best use social media for work and play. Now that I’m older and wiser (I think) my greatest virtue is patience and I don’t mind if you ask me for the third time how to do what you knew how to do just yesterday. I totally get it now. That could be me some day. You may catch me cycling (on warm weather days only), writing in my journal with a real pen and notepad, reading on my kindle, or tweeting at @AikenMc. But mostly, I like being the guinea pig sampling the wonderful food creations my son prepares.


Emily Libman

Public Relations

A storyteller at heart, I have been writing songs and short stories since I held my first crayon. I grew up in Atlanta, but I ran away to Chicago for five years to experience Midwestern accents, snow, Goose Island and calling a lakefront, “the beach” (it isn’t). Then I remembered I don’t like snow, and I returned home to obtain my Masters of Public Administration. I recently began my career with UPS and look forward to telling our stories while building my own. Once the press releases have been written and the tweets have been twittered, you will likely find me hiking, frantically planning my wedding or singing in my blues-rock band, Pale Blue Lights.


John Jantsch

John Jantsch is a marketing consultant, speaker and author of Duct Tape Marketing and The Referral Engine and the founder of the Duct Tape Marketing Consultant Network.


Jerry Mattes

West Region President
I’m the president of UPS’s West Region which translates into managing small package operations in 16 states, 79,000 employees and the delivery of more than 10.5 million packages every day.


Peter Harris

UPS Director of Sustainability EMEA


David Lasley

Employee Communications Supervisor
I started with UPS during my college years working as an unloader. After more than 20 year’s work experience in marketing and communications in various industries, I returned to UPS about six years ago. I restarted my UPS career unloading package cars and now have responsibility for employee communications for the South Atlantic District.


Kristen Petrella

Public Relations Manager
During more than a decade at UPS, I’ve worked in media relations, reputation management and global products and services.  With my love of travel, I’m in the right job working in International PR.  When not jetting off to some exotic location or at least dreaming up my next trip, I can be found cycling or kickboxing at the gym.  So, best not to disagree with my point of view!


Dale Herzog

Dale Herzog is a 33-year veteran of UPS and serves as the director of humanitarian logistics. In this role, Dale focuses on capacity building, working through The UPS Foundation, to bring UPS expertise into NGO operations including those for CARE, the American Red Cross, the United Nations World Food Programme and UNICEF.


Howard Berzack

I was born in South Africa, but have lived most of my life in Atlanta. My parents still live in the same house that I grew up in, about 15 miles from the corporate office. I have worked at UPS for 3 years with a primary focus on the management of our NASCAR Sponsorship.


Valeria Prado

Employee Communications Manager, UPS Americas Region

A 12-year career UPSer and veteran communicator, I help keep our employees in Canada, Latin America and the Caribbean informed about what’s happening in, out and around UPS. When I’m not concocting new ways to improve our internal communications, you can find me playing with my kids at the park, beach or pool, enjoying Miami’s best attraction…sunshine! Besides spending time with my family, I love watching a good flick and working up a sweat at my Zumba dance class.


Sherial Cubit

Since 2005, I’ve helped to deliver various aspects of the UPS online experience, primarily by writing content, working with agencies to develop microsites, and producing videos for our websites.

Outside of work, I enjoy making jewelry, serving in parish ministries, and developing my multilingual skills. I also consume a potentially unhealthy amount of music, social media, and college football–rooting faithfully for my alma mater, the University of Texas. Hook ‘em!


Stormy Clements

I am looking forward to celebrating my first anniversary with UPS in May 2012! It’s been an action-packed year for me, having relocated from Southern California to Atlanta and joining the UPS Customer Communications Team. In addition to my communications projects, I’ve joined my fellow UPSers as a volunteer for the Human Rights Campaign, Boys and Girls Club of Metro Atlanta, Georgia Public Broadcasting and the Dunwoody Nature Center. My home life revolves around my husband, three retired Greyhounds and rescued Akbash Dog.


Michelle van Slyke

Michelle Van Slyke is the vice president of marketing, overseeing advertising, public relations, communications and product development for The UPS Store franchise network. A native of Southern California, Van Slyke’s parents were franchisees of a national convenience store brand, where she worked as a teenager. She has her finger on the pulse of small business, both the needs of The UPS Store franchise owners and the small business customers they serve.