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Everyone is Happy When they Buy Cookies
ChristinasGourmetCookies_for_TUPSS

Small Business Saturday, founded by American Express in 2010, is a day dedicated to supporting small businesses across the country.  Small Business Saturday is about more than just a single day.   It’s a movement.  Help us celebrate and support small business in our community and SHOP SMALL all month long.

In celebration of the Shop Small Movement, we’re shining the spotlight on our small business customers all month long. Meet Christina Wherry, owner of Christina’s Gourmet, in Southington, CT, our small business customer of the week. We pulled Christina away from a fresh-out-of-the-oven tray of snicker doodles and pumpkin praline cookies to talk to us about her business and small businesses in general.

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The Highs and Lows of Temperature-Sensitive Shipping
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Here in Atlanta, summer has now given way to early fall, which is bad news for the HVAC industry but a welcome change for Atlantans.

This time of year is also welcome to shippers of temperature-sensitive products. A package containing insulin, which must be protected from excessive temperatures, will remain unspoiled longer on a Minneapolis doorstep at 60 degrees Fahrenheit than on a Phoenix doorstep in 105 degrees.

Optimizing the design of temperature-sensitive packages can help ensure that package contents will arrive in optimal condition by staying within the  designated temperature range through the transportation process. Avoiding spoilage is not, however, only about the package itself; it’s also about the ambient temperatures in the environment that the package will pass through.

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CAN MY SUPPLY CHAIN REALLY DRIVE GROWTH AND GIVE ME A COMPETITIVE ADVANTAGE?
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How can I create business advantage with my supply chain?  This is a question healthcare companies are increasingly asking themselves, and their logistics service providers, as the market becomes more competitive, more global, and frankly more challenging.  Healthcare companies are recognizing that their supply chain’s performance can have a significant impact on their overall performance and are a source of competitive advantage. 

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UPS survey: Healthcare logistics executives build regulatory compliance competencies in Western Europe
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UPS recently launched our 6th annual UPS Pain in the (Supply) Chain survey, which takes the pulse of healthcare logistics executives around the world on their top business and supply chain concerns and “pain points,” successful strategies they have put in place to address issues and future investment plans.

This post focuses on top findings in Western Europe, where executives are seeing success in strategies they have put in place to address regulatory compliance issues and are planning further investments, even in a difficult economic environment.

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UPS survey: Product protection top supply chain concern for healthcare logistics executives in Asia
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UPS marks its 6th “Pain in the (Supply) Chain survey” this year, which is conducted annually across North America, Western Europe, Asia Pacific (interactive executive summary) and Latin America. This week, we focus on the findings from the Asia Pacific region where healthcare logistics executives are particularly concerned about product protection, which include both product security and product spoilage.

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Addressing Serialization and e-Pedigree Mandates
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Ensuring the security and traceability of healthcare shipments is of growing importance, especially as the counterfeiting of healthcare products continues to rise. An important step is for the U.S. to adopt legislation that creates uniform national standards and enforcement for serialization and licensing (to preempt a patchwork of state-level regulations). While it has been a slow process, progress is being made on the legislative front.

In thinking about policy, especially at the federal level, it is important to focus on: “What problem are we trying to solve?” In this situation, it is ensuring access to safe medicines and preventing counterfeit drugs from reaching consumers.

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UPS Survey: Global Healthcare Logistics Executives Preparing for Supply Chain Transformation
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Today, we are releasing our 6th annual UPS Pain in the (Supply) Chain survey, conducted by the research firm TNS.  The survey reveals insights into the top challenges facing global healthcare logistics executives and highlights their future investment plans. This year we added new geographies to the survey and probed deeper to uncover strategies that successful healthcare executives are implementing to overcome their top supply chain challenges.

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Fifty years of feeders
Eddie Hughes

Eddie Hughes loves to see the sun come up … from behind the wheel of his rig

I’ve had two jobs in my whole life. One was in the cotton fields in Mississippi. The other one was at UPS.

I like UPS a lot better.

I left Mississippi when I was 19 after I graduated high school. My family lived not too far from Memphis. We worked as sharecroppers.  I had a good home raising.  I came to Indianapolis where I had relatives, and I started looking for a job.

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‘Customers haven’t changed over 50 years’
Robert Vallely

Robert Vallely has focused on good service for five decade

How did I come to work at UPS?

There was an ad in the Sunday newspaper for delivering parcels in suburban areas. I applied at the Continental Hotel in Kansas City that Sunday afternoon.

I was given an aptitude test and told I would be contacted with the results. I didn’t have a phone … so I was notified by telegraph that I had passed the test.

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‘You know people for years, they become like family’
Bill Crosby

William Crosby’s career goes from adding machines to adding value

UPS people have good hearts. They are conscientious people. They take their jobs seriously. If I were to ever leave the job, I would miss UPS people.

Back when I started, a lot of people thought that UPS was the Post Office. And as a small kid, I thought UPS was Macy’s – UPS did a lot of retail deliveries, and I thought UPS was Macy’s.

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