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E-tailing is the Automotive Aftermarket’s New Growth Engine

If your company doesn’t have a significant online presence, you’re missing an important growth opportunity. The automotive aftermarket’s fastest growing sales channel, e-tailing, is expanding so briskly that some industry experts anticipate aftermarket e-tailing revenue will double by 2018.

This online growth is expected to dramatically outperform brick-and-mortar automotive aftermarket sales, which are projected to remain flat for the foreseeable future. That means automotive aftermarket companies must immediately invest in the e-commerce part of their businesses to stay competitive and grow. Of course, establishing an online presence must be done wisely. In the general retail space, e-commerce has become very sophisticated since retailers started emphasizing that sales channel in the late 1990’s. After experiencing double digit growth for several years, e-commerce now accounts for 7% of all retail transactions and is showing no signs of slowing down. Read More »

Video: E-commerce Trends

On Wednesday, UPS Customer Solutions president Jim Coughlan spoke to attendees of the Supply Chain in Action executive forum taking place near Phoenix. The participants were corporate logistics managers from Fortune 1000 companies, as well as academicians and students from universities with logistics programs.

Jim took part in a conversation with other business leaders addressing a range of topics from supply chain practices and trends to how online commerce impacts the global economy. According to comScore, U.S. retail e-commerce spending reached a record $161 billion in 2011.  And Goldman Sachs forecasts e-commerce to be nearly $1 trillion by the end of next year. Before he left, I asked Jim for his thoughts about e-commerce.

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About Sherial Cubit

Since 2005, I've helped to deliver various aspects of the UPS online experience, primarily by writing content, working with agencies to develop microsites, and producing videos for our websites. Outside of work, I enjoy making jewelry, serving in parish ministries, and developing my multilingual skills. I also consume a potentially unhealthy amount of music, social media, and college football--rooting faithfully for my alma mater, the University of Texas. Hook ‘em!
In Asia, Helping Businesses Connect Across the Globe

ShenzhenIf you’ve followed news about UPS during the past two weeks, you’ve probably heard several announcements about our expansion in Asia.

From our alliance with Alibaba, the world’s largest e-commerce provider for small businesses to a new joint venture company that offers wider access to shipping services across Vietnam. And yesterday, when we officially opened our new hub at the Shenzhen Baoan International Airport in China, Asia is a top priority for UPS.

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