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B2R: A Retail and Delivery Revolution
laptop in cafe

Customers can buy from ANYwhere, and want their products shipped to EVERYwhere. Shipping Business-to-Consumer (B2C) no longer just means residential delivery. It’s the ability to go beyond their home, and include locations more closely aligned with how they spend their time – at work, at school, and in their neighborhood. To remain competitive, businesses must offer delivery options that sync-up with customer’s lifestyle.

That’s where Business-to-Retail (B2R) comes in. B2R allows customers the option to have a package delivered to a retail location rather than their home. How does this help me, you ask? Let’s say you order that electronic device for your daughter that she’s been bugging you to get for the longest time. But you don’t want the item shipped to your home because no one will be there during typical delivery times and you definitely don’t want the package left outside your door. So to avoid the frustration of a missed delivery, you choose to have the package delivered to a retail store near where you live. When the store receives your package, you are notified and you pick it up. Simply said, B2R gives you more control over how your purchase reaches you allowing greater flexibility for deliveries.

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UPS Gears Up for Holiday Logistics
UPS holiday cookies

It’s hard to think the holidays are almost here! Thanksgiving is in two weeks and it’s just 45 days until Christmas. But here at UPS, we’ve been working on holiday logistics all year. We’ve added an extra 55,000 brown-suited elves who we predict will help deliver more than 120 million packages in just the week before – that’s almost 300 gifts every second on our busiest day!  Worldport in Louisville is our North Pole – where a lot of those packages pass on the way to your Christmas tree.  

This year, fashionistas will be shopping on the private-sales site the Gilt Groupe – one of the leaders in the e-retail industry and UPS will deliver thousands of those holiday orders.