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Keep Online Holiday Shipping Hassle Free
driving in snow

It’s Cyber Monday and more people are predicted to shop online than ever before.   Special offers and the ability to shop even after the malls are closed are just two of the reasons why I click and purchase.

But what about the shipping?

That’s where UPS lends its expertise to get those holiday gifts under the tree in time – and if the gifts you receive aren’t quite what you wanted, UPS provides many options to make returns easy and hassle-free, too.

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Global Volunteer Month 2012: Infographic
UPSer volunteering at a coat drive

October 2012 is the tenth consecutive Global Volunteer Month at UPS. While UPS people are encouraged to give back to their communities year-round, Global Volunteer Month mobilizes thousands of UPS employees from every hemisphere in a wide range of volunteer events and activities.

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Infographic: The Customer Experience No Longer Ends at Checkout
laptop in cafe

I might be one of the last few people who doesn’t shop online. Forgive me, but I LOVE trying on fabulous shoes. Sometimes all you need is a little retail therapy and sorry – I can’t get that experience over the Internet. I’m definitely in the minority; about 75 million people out there buy something online once every three months.

Today, comScore and UPS released a new study analyzing consumers’ online shopping behaviors. The Online Shopping Customer Experience Study polled more than 3,100 online shoppers to gain insight from pre-purchase to post-delivery. Free shipping and even free returns is a hot topic in the retail industry and the survey confirmed it’s important to online shoppers, but the results also showed it’s not the only driver on the online super highway. In fact, 40% of consumers said they are willing to pay for shipping if it means they can receive their packages faster.

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Logistics of NASCAR
UPS Trackside Services

Before I got a job working with our NASCAR sponsorship, I didn’t know very much about the sport and would likely immediately change the channel if it were on TV. Over the years, I’ve learned a great deal and have developed an appreciation for all the hard work and skill demonstrated by teams and drivers that can only be witnessed in person.  The energy and excitement from fans is equal or greater than most other sports in the U.S., making it one of my favorite sporting events to attend.

My role in the NASCAR sponsorship was recently expanded, and I’m now responsible for one of the more notable elements of the sponsorship, the Trackside Services Program.  As the Official Logistics Provider of NASCAR, we have the privilege and responsibility to provide exclusive shipping for customers within the NASCAR garage at all 38 Sprint Cup race event weekends. Check out the infographic below to see more of what we do.

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Delivering Love: The Logistics of Valentine’s Day
flowers

Love is in the air … and on the road as UPSers gear up to deliver gifts of love for Valentine’s Day. While jewelry topped last year’s list of Valentine’s gifts, candy remains a popular option too. Online retailers will be busy, with 32% of U.S. consumers saying they plan to purchase their Valentine’s gifts on the web this year.

If your love comes in the form of homemade goodies, check out the #HGEATS Twitter chat on February 8 at noon ET. The UPS Store will join Kimberly Moore (twitter.com/hungrygoddess) as they share tips for packing and shipping food. With sweet thoughts on our mind, we created the following infograph to celebrate one of the sweetest holidays on the calendar.

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Holiday Shipping: The Anatomy of a Cardboard Box
boxes

For many retail businesses, the holiday season delivers an important revenue surge. And with lots of holiday shopping comes a boost in holiday shipping. In fact, UPS expects to deliver 120 million packages during the week before Christmas.

Believe it or not, one of the most important decisions you can make when shipping holiday gifts is the box. Not all boxes are created equal – size, strength, and quality matter. Our infograph explains why selecting the right box is just as important as selecting the right gift.

(click on infographic to see full size)