Impressive. Innovative. INTENSIVE! These are all words that have been used to describe UPS Integrad®, the driver training program that combines technology, hands-on experience and real-time feedback to get new driver candidates ready for the road.
The program started three years ago at the first training site in Landover, Md., the result of extensive research on differences in learning style among multiple generations. Based on the retention rate and performance of new drivers who went through the first Integrad facility, UPS opened a second facility this summer just outside Chicago.