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My Choice

One More Thing to Register for If You’re Getting Married or Having a Baby
woman using laptop at home

Over the last few months, I’ve been to three weddings and two baby showers. It’s an exciting time in the lives of my friends, but it’s hectic as well with all the last minute details to finalize and packages coming to the house, especially as the wedding date/due date nears.

While UPS can’t help finalize last minute details, we can help manage all those packages. With UPS My Choice you’ll no longer need to keep up with tracking numbers – we’ll  do it for you. The day before delivery, you’ll get one alert with information on all the packages that are set to arrive the next day. We’ll even send you a four hour approximate delivery window when possible.

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Manage Your Home Deliveries with UPS My Choice: 4 Delivery Alerts and 2 New Features
laptop in cafe

If you’re like most people, you probably did some online shopping this holiday season – on your laptop, tablet, or smart phone, in the comfort of your own home with a big mug of coffee or hot cocoa.

I have to admit, between my busy schedule and ordering everyone’s holiday gifts, I lost track of what packages were coming and where I bought them. But with the text messages from UPS My Choice, I knew when my packages were coming, who they were from, and when they were delivered.

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Happy 1 Year Anniversary UPS My Choice!
UPS My Choice 1st Anniversary Cookie Cake

It’s hard to believe that just a year ago we launched UPS My Choice. We’ve signed up more than 1.8 million consumers since then and delivered more than 20 million packages to My Choice members. We continue to hear from our customers how using My Choice makes receiving packages much easier. We also get lots of questions, such as:

Q: I am going to be traveling this holiday season and don’t want to have any packages delivered while I am gone.  Can I have my packages held?

A: Yes! We recently added a vacation option.  All you need to do is navigate to your preferences page under the “Vacation Options” section and tell us when you will be gone. Select whether you want us to deliver your packages to your local The UPS Store (good for vacations lasting up to 7 days) or have us deliver them the day after you return (good for vacations lasting up to 14 days).

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You’re Invited: UPS My Choice One Year Anniversary Party on Twitter
woman using laptop

Turning one is a big deal!

For the past 365 days, UPS My Choice has been helping almost 2 million consumers get their shipments delivered when and where it’s convenient for them. UPS sends an email or text the day before the package arrives and if the delivery time doesn’t work, there are options to reschedule or reroute it.

Throughout the past year, UPS has sent more than 20 million of those delivery alerts and delivered 18 million UPS My Choice shipments! That’s pretty good for a service that’s just getting started.

To celebrate, @UPS is having two Twitter parties. Join us on Wednesday, October 3 to learn more about UPS My Choice and how it can help you have a hassle-free holiday. Our team of experts will offer tips on how to navigate the bustling shopping and shipping season.

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Infographic: The Customer Experience No Longer Ends at Checkout
laptop in cafe

I might be one of the last few people who doesn’t shop online. Forgive me, but I LOVE trying on fabulous shoes. Sometimes all you need is a little retail therapy and sorry – I can’t get that experience over the Internet. I’m definitely in the minority; about 75 million people out there buy something online once every three months.

Today, comScore and UPS released a new study analyzing consumers’ online shopping behaviors. The Online Shopping Customer Experience Study polled more than 3,100 online shoppers to gain insight from pre-purchase to post-delivery. Free shipping and even free returns is a hot topic in the retail industry and the survey confirmed it’s important to online shoppers, but the results also showed it’s not the only driver on the online super highway. In fact, 40% of consumers said they are willing to pay for shipping if it means they can receive their packages faster.

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Deliver More to Mom for Mother’s Day. Join UPS and The UPS Store for the #Deliver2Mom Twitter Parties on May 3.
shipping a gift

At UPS, we’re proud to love logistics. Planning, multi-tasking, transporting … yes, we love it all. But there’s one group that shines as the “original logistics experts” – Moms. They’re often the engineers in the family … keeping everything (and everyone) synchronized while skillfully navigating daily obstacles. At the heart of logistics is a well-run operation. And at the heart of the family is mom.

So how do you celebrate the “CEO” of the family?

Our #Deliver2Mom Twitter Parties will deliver fun ideas and a bit of inspiration to honor moms. We’ll also offer tips to keep your gift giving (and gift shipping) experience hassle free … such as packing advice from The UPS Store and how to manage your deliveries with UPS My Choice.

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UPS My Choice is a Million Members Strong
UPS My Choice Destination of Choice sweepstakes

We have all been there – you get home after a long day to find one of those “sorry we missed you” notices stuck on the door. And if you’re anything like me, rearranging my busy schedule or trying to find the time to go pick up the package does not always make it on my “to-do” list. Figuring out there just aren’t enough hours in the day is a lesson I have learned pretty quickly and finding ways to “up” the convenience factor has gone from convenient to critical.

At least 1 million other people have joined me and know the enjoyment of a service that tells me when a package is on the way. UPS My Choice sends a free delivery alert (phone, text or email) the day before it arrives.

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Signed Up For UPS My Choice? ‘Tis the Season to Upgrade to Premium Membership!
UPS My Choice

The holidays are the perfect season to upgrade to UPS My Choice Premium Membership! Available to customers across the United States, UPS My Choice helps avoid the disappointment and hassle of missing a home delivery by giving YOU control of how UPS will deliver those tasty gingerbread cookies from Aunt Sally the day before they arrive.

Premium Membership has it privileges…

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#HassleFreeHoliday Twitter Party Delivered Tips for Managing Holiday Logistics
Holiday delivery

Everyone loves a good party! We especially loved last Thursday’s #HassleFreeHoliday Twitter party. Mommy blogger Kelly Loubet (@Childhood) and a panel of four expert bloggers got the holiday logistics ball rolling by leading a great discussion that led to some great tips, ideas and holiday secrets!

In addition to the many great ideas people shared, @UPS and @The UPS Store shared some helpful tips for creating a hassle-free holiday, including UPS My Choice, The UPS Store Pack & Ship Promise and new personalized photo gifts from The UPS Store.

While there were many great tips and tricks shared during the #HassleFreeHoliday hour, we wanted to highlight a few that really stood out to us. From strategic tips for managing the chaos of the holidays to figuring out creative ways to reuse boxes, you can find anything you need to take the hassle out of the holidays! Check them out:

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UPS My Choice – Just in Time for Cyber Monday
UPS My Choice

It’s that time of year – yes, holiday shopping season! Whether it’s for you or for family and friends, online retailers are offering spectacular deals – especially on Cyber Monday. This online shopping “holiday” made its debut on Nov. 28, 2005,  and has quickly become one of the largest online shopping days of the year.

According to comScore, the 2010 U.S. online holiday shopping season brought in a record-breaking $32.6 billion in retail spending. This marked a 12 percent increase over 2009. Cyber Monday made history when consumer spending exceeded $1 billion for the first time in a single day. As internet commerce continues to grow, package delivery is becoming an important element of the full customer experience.

After the leftovers from Thanksgiving are eaten and family and friends have traveled back home, maybe it’s time for a little online shopping. But while you’re online, make sure you also sign up for UPS My ChoiceSM, a new service that places greater control over home delivery in the hands of consumers.

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