Last month, we introduced an innovative service called UPS My ChoiceSM. For online shoppers, it offers a new level of control and flexibility for shipments delivered to residential addresses, such as the option to reschedule a delivery when you’re not home or redirect a delivery to another address or your local The UPS Store.
As with most new offerings, we’ve had questions pop up from customers about using UPS My Choice. Here are the top questions along with our answers and advice for using the service. We even included a video at the end of this post.