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My Choice

Got Questions about UPS My Choice? We’ve got Answers.
UPS My Choice

Last month, we introduced an innovative service called UPS My ChoiceSM. For online shoppers, it offers a new level of control and flexibility for shipments delivered to residential addresses, such as the option to reschedule a delivery when you’re not home or redirect a delivery to another address or your local The UPS Store.

As with most new offerings, we’ve had questions pop up from customers about using UPS My Choice. Here are the top questions along with our answers and advice for using the service. We even included a video at the end of this post.

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UPS My Choice Brings Packages Home for the Holidays
UPS My Choice

It’s finally here – and in plenty of time for the holidays. Excitement is building around the launch of UPS My ChoiceSM, a new transformational service that is available today to customers across the United States.

UPS My Choice is a new service that places greater control over home delivery in the hands of the consumer. And, if that doesn’t get you excited, what if I told you that you could receive delivery alerts, specific delivery time frames, reroute options and much more? If that doesn’t tickle your fancy, would you like the ability to know a day in advance when your packages will arrive within a four-hour approximate delivery time? Or what about a two-hour confirmed delivery window?

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Hate Waiting for a Package? UPS My Choice is Here to Help
UPS delivery

Getting a package delivered is fun. Waiting for it … well, not so much for most people. The drama of waiting was comically depicted by a College Humor video earlier this year. The video raised a few questions, which we answered.  Now we’re offering more than an answer … we’re offering a solution.

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