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supply chain management

Targeting Online Replacement and Upgrade Auto Parts Shoppers
Exhaust pipe

For many shoppers, buying auto parts bears little resemblance to their father’s trip to the local store. That’s because the growth of e-commerce has forever changed the way consumers shop. While certainly a cause for adaptation, you need not fear for your business.

In fact, these are times of great opportunity for retailers.

Online automotive aftermarket sales are now responsible for 6%, or $5 billion, of all aftermarket parts purchases, according to the Auto Care Association’s E-tailing in the Automotive Aftermarket study. Perhaps even more telling, digital sales will account for a quarter of total automotive aftermarket sales by 2023. Read More »

About Stephen Hewitt

Stephen Hewitt is the Automotive Industry Marketing Analyst at UPS.
The Last Stand of the Brand: The Rise of Biologics

In the movie “X-Men: The Last Stand”, the fictional pharmaceutical company, Worthington Labs, develops an inoculation to suppress the gene that gives mutants their super-powers, offering the “cure” to any mutant who desires it.  The “cure” was derived from the DNA of a young child whose powers included suppressing other mutants’ abilities.  Although this scenario is fictional, some pharmaceutical therapies are actually being manufactured today in the form of biologics.   Some characteristics of biologics are:

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What You Can Learn From the Hi-Tech Industry and Its Post-Sales Success

For many companies, particularly in cutting-edge high technology industries, an evolution has occurred as post-sales services have become an important part of their business. Post-sales services have become a significant source of revenue and profit, a way to build long-term customer relationships, and a source of competitive advantage. As healthcare evolves, the importance of services is likely to grow, creating a corresponding need for post-sales supply chain management.  

Supply chains can be thought of in three categories:

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Whit male using ring scanner_Fullsize

How can I create business advantage with my supply chain?  This is a question healthcare companies are increasingly asking themselves, and their logistics service providers, as the market becomes more competitive, more global, and frankly more challenging.  Healthcare companies are recognizing that their supply chain’s performance can have a significant impact on their overall performance and are a source of competitive advantage. 

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UPS survey: Product protection top supply chain concern for healthcare logistics executives in Asia

UPS marks its 6th “Pain in the (Supply) Chain survey” this year, which is conducted annually across North America, Western Europe, Asia Pacific (interactive executive summary) and Latin America. This week, we focus on the findings from the Asia Pacific region where healthcare logistics executives are particularly concerned about product protection, which include both product security and product spoilage.

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UPS Survey: Global Healthcare Logistics Executives Preparing for Supply Chain Transformation

Today, we are releasing our 6th annual UPS Pain in the (Supply) Chain survey, conducted by the research firm TNS.  The survey reveals insights into the top challenges facing global healthcare logistics executives and highlights their future investment plans. This year we added new geographies to the survey and probed deeper to uncover strategies that successful healthcare executives are implementing to overcome their top supply chain challenges.

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Healing The Hospital

“A hospital bed is a parked taxi with the meter running.”  – Groucho Marx

Americans have always been fascinated by what happens in hospitals.  From Marcus Welby, MD to E.R., the inner workings of hospitals keep TV viewers enthralled.  St. Elsewhere and Grey’s Anatomy shifted the theme from saving lives at all costs to saving lives while keeping the doors open.

Historically, hospitals have had noble intentions: to save lives and maximize positive clinical outcomes.  However the fiscal reality is that hospitals have been forced to balance providing quality care while trying to maintain profitability.  Not many are successful.  In fact, 61% of US hospitals are operating unprofitably. For many hospitals operating costs continue to rise while reimbursement rates fall.

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Busting the Myths of Global Trade

UPS Chief Operating Officer David Abney recently spoke to a group of business leaders in San Diego, delivering his own version of the Discovery Channel show “Mythbusters” about global trade.

In his remarks, the UPS chief operating officer addressed increasingly negative perceptions in the United States about trade, focusing on three myths.

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Asia SMEs See Importance of Logistics to Their Success

Supply Chain ChartOne of the key findings of the UPS Asia Business Monitor 2010 is that small and medium enterprises (SME) in Asia Pacific recognize the importance of supply chain management to their overall business success.

When 1,350 SMEs decision makers were asked how they view supply chain management, only 5 percent said they do not believe supply chain management has a role in their business success.

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