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The Outlook of Exporting and Global Trade: Confidence Needle Moves a Bit
Shanghai, China

It may be time to add a “cautious optimism” app to your wireless device . . . at least for the long term.

A new survey of decision makers at 125 high-tech companies, conducted by IDC Manufacturing Insights and sponsored by UPS, shows that they expect future exports to increase. Many predicted growing demand for their products in emerging markets worldwide over the next 3-5 years.

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Infographic: Small Business Owners Want To Be Understood
using laptop

With a nod to National Small Business Week, The UPS Store recently conducted a survey of more than 500 small business owners to find out what kind of support they need, what support they receive and what unique challenges they face. We heard repeatedly that small business owners want to be understood, and many need more support than they’re getting.

We weren’t surprised to find that most small business owners want to work with other small business owners who best understand their complex needs. As a network of franchised locations, each individually and locally-owned, we see this every day in our close relationships with the small business customers in the communities we serve. Interestingly, almost 75% of survey respondents say it is important to have support from a business resource who understands their issues because they, too, are a small business owner. Yet, only 52% percent of small business owners currently work with such a resource.

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Open Up and Say Ahhh: Taking the Temperature of Healthcare Supply Chains
Pain in the (Supply) Chain healthcare survey

UPS recently announced the results of its fourth annual Pain in the (Supply) Chain healthcare survey. Every year the survey gives us a chance to take the pulse of what’s keeping healthcare supply chain executives up at night.  With so many dynamic and complex changes happening in healthcare and the effects on supply chains, sometimes I wonder if these people are getting any sleep!

From pharmaceuticals edging toward the “patent cliff” and flooding the market with generics, to reform changes and mounting regulatory pressures, to the challenges of reaching patient populations in emerging markets – one thing is certain – change is the only constant in healthcare. At UPS, we have dedicated healthcare teams globally whose job it is to monitor these trends, but more importantly, address these challenges with customers and come up with solutions. So, whether it’s through our Pain in the Chain survey, our annual Healthcare Forum customer conference, or everyday talks with our customers, we’re constantly taking the temperature of healthcare supply chains.

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